Security Officer
Resume:
Resume
Mohammed Abdus Satter
Crowne Plaza Hotel, DUBAI.
Sheikh Zayed Road, UAE.
Mob: +971*********
Email: *********@*****.***
**********@*****.***
Key Objective: To use my skills and potential to assist an organization in achieving its goals while seeking long term career with optimum growth. This objective will be supported by my qualification and experience.
Personal details:
Date of birth : 5th January 1985
Religion : Islam
Nationality : Bangladeshi
Sex : Male
Marital status : Married
Language knows: English, Hindi &Bangla.
Academic Qualification:
HSC (12TH Class), Board of Intermediate and Secondary Education, Chittagong, Bangladesh.
Technical & Computer Skills: MS Office Packages (Word, Excel, PowerPoint & Access), Internet.
Professional Qualification & skills:
SIRA AUTHORIZES CERTIFICATION COURSE.
Security Systems operator certificate-Pass
Security Guard Certificate-Pass.
People of determination –Pass(Dubai Police Academy)
Introduction to Information Security (IHG Online Certificate Course).
IHG Problem Handling Course (IHG Online Certificate Course).
IHG-True Hospitality Course (IHG Online Certificate Course).
IHG-Security Awareness for Manager on duty EMEA (IHG Online Certificate Course).
IHG-Ethics at work course (IHG Online Certificate Course).
IHG-Human Rights Policy (IHG Online Certificate Course).
Code of Conduct-Focus on Anti-Bribery (IHG Online Certificate Course).
Customer Focus Course (IHG Online Certificate Course).
Time Management Skills (IHG Online Certificate Course).
Emergency First Aider plus Defib & CPR cleared from high field Awarding Body for Compliance-UK and Dubai Police.
Emergency fire response and procedure cleared from the Emirates Civil Defence, Dubai and SIRA Authorizes.
06 Months internal cross Training as House Keeping Desk Coordinator at Crowne Plaza Dubai-in House keeping operations.
Holds a valid U.A.E driving license bearing license no:1716932.
Crowne Plaza Hotel, DUBAI.
Acting Security Supervisor cum CCTV Operator (12th June 2012 to 30th January 2020)
Responsibilities: To planning of fire, emergency, evacuation, rescue, access/egress control, check lists, gate passes, CCTV and required electronic security system, within security department. Randomly inspection hotel security activities to ensure compliance with policies and procedures.
To monitor & protect the company assets, property & client’s property from all kinds of misuse, theft, damage, lose & waste.
To assist the guest with luggage & provide right information in a polite manner.
To maintain & handle the guest complaints in coordinate with Engineering, Housekeeping & Front office Department and investigate the matter and takes necessary actions to resolve incidents/ complaint resolve it as soon as possible.
To operate & maintain CCTV Camera & controlled documentation.
To be vigilant thru CCTV Systems and Coordinate with other Security Officer by passing the right information & message.
To maintain all Key register & make key inventory for every months.
Ensure the safety and security of guests, team members, and all property by providing constant vigil in and around the outlet
Ensure personal grooming standards are maintained by colleagues at all times
To maintain & up date all files in Time Office (Security Office).
To maintain daily attendance sheet & controlled it as per the company procedures.
Making duty roster, vacation plan, and overtime.
Handling payroll system (Civil soft) within the department
To maintain & handle the guest complaints for missing items from the room and investigate the complaints.
Providing information on the hotel facilities and activities through Reports writing in security logbook.
Evaluation potential security threats to hotel and guests, taking appropriate action as needed.
To ensure the safety, security, privacy and wellbeing of hotel guests and their property.
To conduct periodic checking on display or exhibits & ensure they are secured and intact.
To control traffic in front of the hotel during arrival and departure of VIPs during large gatherings and special functions.
To close doors found open on floor rounds and to ensure that unauthorized person does not loiter on the guest floors. To report all burned out light bulbs, exits sign out of order, dishes or trolleys left at guest doors, etc., to the appropriate departments.
To conduct periodic inspection at public toilets, guest and service lift to prevent vandalism and informed Housekeeping Dept. if the toilets need cleaning.
To respond, keep constantly alert and make immediate investigation of all incidents/complaints/irregularities and unusual or suspicious circumstances.
To ensure that Key Cards & Metal Keys are properly issued to authorized personnel, properly sign and entered into the Key Log Book and the same is returned after departments operations.
To reporting all kinds of incidents/accident to the Director of Safety & Security, Duty manager & MOD (Management on duty).
Transguard Group (Emirates Group Security), Dubai- UAE.
Security Site Supervisor (20th Nov 2008 to 19th May 2012)
Responsibilities:
To monitor & protect the company assets, property & client’s property from all kinds of misuse, theft, damage, lose & waste.
To Checking IN and Out at cabin crew accommodation with proper documentation. Same reported to EGHQ (Emirates group head quarter) by email/Fax.
To maintain & coordinate with Engineering, Housekeeping Department for any maintenance related issues and investigate the matter and takes necessary actions to resolve it as soon as possible, and follow instruction from the area Security Supervisor and accommodation Supervisor.
To operate & maintain Fire Panel Alarm Systems.
To maintain all Key register & make key inventory for every 04 months and report to EGHQ and Emirates Airlines Accommodation Dept.
To maintain & up date all files in reception desk at accommodation.
To maintain daily attendance sheet & controlled it as per the company procedures.
To randomly visit to designated Security post and monitoring the activities.
To randomly visit to designated Security post and monitoring the activities.
Reference: Ms. Saedeh Hassan Mohammad, Director of Safety & Security.
Email:******.******@****************.***
Crowne Plaza Hotel, DUBAI.Sheikh Zayed Road-UAE.
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