Michaël ADANSI

** ** **** *******/ *****-Coast- *0225 867 522 adhlzk@r.postjobfree.com

EXPERIENCE

MECHANICAL GARAGE ‘’FRANCKO SERVICE’’

Bilingual Secretary leader in garage

Managed the bilingual secretariat taking care of the clientele

Satisfied customers for the good profitability of the work.

Supervised the activities of mechanical garage in the absence of the director.

Met the different needs of the crew and that of customers.

Watched over the crew members of 20 persons for the proper functioning of the garage. ONISS OFFICE

Bilingual receptionist

Oriented foreign people coming from another country for conferences and meetings.

Assumed responsibility for welcoming company staff.

Checked people entering and leaving the company by identifying their documents. GTMAR

IT Service Manager

Led the IT team of 05 persons for good IT production

Increased the rate of customers to benefit form the quality of our products which raised the market rate from 10% to 90%

Formed the young people in data processing which increased the personal of the company.

Printed customer documents in quality and quantity which increased the company’s profit from 5% to 90% per day.

GLOBAL MARKET COMPANY

Responsible for customers service

Watched over the customer team of 10 persons for effective and timely satisfaction of customers for their various needs.

Found a solution for clients in the event of a problem between clients and members of the account manager team for good trust and solidarity.

Indicated the client to take part in our quality products and follow up. NATIONAL LOTTERY OF BENIN

Customer Service Agent

Respond to customer needs when requested

Advised our customers to benefit more from the quality of our products which allows us to gain the trust of customers.

EDUCATION

University of Cotonou/Benin

License in Englais in progress.

Secondary school

General Education College 1 of Lokossa/Benin. Obtained the Baccalaureate series A2 (literature) (Oct. 2010- June 2104)

Private College of EAE of Lokossa/Benin. Obtained the Patent of Undergraduate Study (Oct 2004-July 2010)

Primary school

Public Primary School from Athieme/Benin. Obtained the Primary school Certificate (Oct. 1997-July 2004)

SKILLS

Programs/Software : Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Microsoft Access, Microsoft Outlook.

Profesional training in Sawmill, and in Carpentry

Languages : Intermediate Spain ; Good English, Excellent French Abidjan/Ivory Coast

Dec 2018 – Sep 2019

Abidjan/Ivory Coast

Sep 2019 to the present day

Cotonou/Bénin

June 2017- Dec 2018

Cotonou/Bénin

June 2013- May 2017

Cotonou/Bénin

Dec 2012- June 2013

Cotonou/Bénin

Nov 2014- to the present day