Mechanical Engineer Sales
Resume:
JORGE MIRANDA
GONZÁLEZ
INDUSTRIAL MECHANICAL ENGINEER
Address:
Ciudad de Panamá, Panamá
Cell Phone:
Email:
adhlzj@r.postjobfree.com
LinkedIn:
www.linkedin.com/in/jorge-a-
miranda-gonzalez
PROFESSIONAL SUMMARY
Professional in Industrial Mechanical Engineering, entrepreneurial spirit and excellent ability to manage sales budgets and purchase management. In constant training, learning and teaching towards your customer service team private and commercial. With a high capacity to build and lead work teams. Oriented to obtain results under pressure, solving adverse situations of high complexity within changing environments. LANGUAGES
Spanish
Language
(Native)
English
Language
(Fluent)
SKILLS
Adaptability
Oriented towards continuous
improvement
Analytical skills
Leadership in work teams
Decisions making
Sales strategies
Inventory management
WORK EXPERIENCE
SERVICE BRANCH MANAGER
MELO HOLDING / COPAMA /
AUTOMOTIVE DIVISION
2014 - 2020
Job Responsabilities:
I billed a total of $ 600,000.00 (USD) in annual sales leading a interdisciplinary workteam of 26 collaborators.
I managed an annual purchase volume of $ 92,000.00 (USD) nationwide.
I kept the margin of total revenue above 5%.
I secured $ 81,000 (USD) of revenue from collections on warranty claims nationwide.
I defined and implemented the customer service and claims resolution strategies. Achievements:
I generated a 15% annual growth in sales in the last 4 years.
I reorganized the purchasing process nationwide with savings of 20% per year.
I implemented a complete training in sales techniques, achieving increase revenue per unit sold by 20%.
I planned and implemented a customer service strategy with which We increased the satisfaction KPI from 65% to 85% from the first year of management.
I planned and executed a recovery plan for claims receivable, giving as a result in 6 months the recovery of $ 30,000.00 (USD) in claims two years behind me prior to my admission.
JORGE MIRANDA GONZÁLEZ / INDUSTRIAL MECHANICAL ENGINEER / (+507) 6627 – 3803 / adhlzj@r.postjobfree.com SERVICE MANAGER
2013 - 2014
Job Responsabilities:
I was responsible for the annual sales budget of $ 264,000.00 (USD). The profitable management of shop operations. The assurance of income for $ 24,000.00 (USD) per year of brand guarantees. Coordination of annual purchases of $ 18,000.00
(USD) for the Branch. Compliance get response from factory technical support within 3 days.
Achievements:
I increased the sales volume by 20% since I joined.
Increased the effectiveness of approval of factory refunds for claims from 45% to 90%.
I organized the inventory of special tools in my first month of management saving 40% of downtime.
I implemented the warranty claims process to the factory from 0 in my first month of management.
INVENTORY ANALIST AND CUSTOMER
SUPPORT
MELO HOLDING / COPAMA /
AUTOMOTIVE DIVISION
2005 - 2013
Job Responsabilities:
Responsible for Analyzing and Managing $ 450,000.00 (USD) of Inventory. Manage purchases estimated at $ 160,000.00 (USD) per month from foreign suppliers. Manage returns of more than $ 10,000.00 (USD) annually to foreign suppliers. Manage spare parts warranties. Improve the attention of key clients with annual income exceeding $ 150,000.00 (USD). Supervise the interdisciplinary team of 4 sales consultants. Organize the different promotional events at the national level. Achievements:
I generated a sustained growth of 15% per year in sales to key costumers.
I increased product availability from 75% to 90%..
I achieved 90% annual effectiveness in guarantee approval. EDUCATION
SUPPLEMENTARY
EDUCATION
BACHELOR IN
INDUSTRIAL
MECHANICAL
ENGINEERING
Universidad Tecnológica
of Panamá
“Sales Focused Leadership” INA
Panama. September 2020.
“The 21 Irrefutable Laws of
Leadership” John Maxwell
Academy. Panama. August 2020.
“National Training of the After
Sales Team” Panama. April 2019.
“National Convention for Sales
and After Sales Teams
Integration” Panama. January
2018
“Rope Workshop for Teamwork”
Panama. November 2017
“Annual After Sales Convention:
building effective teams”
Panama. 2016
“MU-X SUV Car Service Training”
ISUZU Training Center. Panama.
November 2014.
“Diagnostic Teamwork
Competition” ISUZU Training
Center. Panama. September 2014.
“Estructure and Automotive
Diagnosis” Fiat FCA. Argentina.
October 2013.
“Automotive Diagnostic of
Electronic Platforms”. MG
Motors. Colombia. September
2013.
“Customer Support Advisor
Certification” John Deere
University. Panama. July 2010.
“Dimension of Professional
Selling” Carew Itl Institute.
Panama. May 2009.
COMPUTER SKILLS
PERSONAL REFERENCES
JOSÉ RAMÓN BENÍTEZ
Engineer
Cell Phone: (+507) 6507 - 7745
SARA DE GRACIA
Engineer
Cell Phone: (+507) 6983 - 8423
JORGE MIRANDA GONZÁLEZ / INDUSTRIAL MECHANICAL ENGINEER / (+507) 6627 – 3803 / adhlzj@r.postjobfree.com Office Word
Advanced Level
Office Excel
Advanced Level
Information Management Systems
Advanced Level
Contact this candidate