**********@*****.***
*** ***** ******* *** • CANTON GA 30114 • 404-***-****
Confidential Information
COURTNEY S C HUTTER
SUMMARY
Highly motivated and creative sales professional with property and casualty claims experience. Collaborative leader amongst peers who exemplifies integrity. Ability to lead and successfully complete multiple projects simultaneously while having a positive impact on agency engagement. Well-rounded team player with holistic and empathetic approach to agency management and customer service. SKILLS & ABILITIES
• Proficient in numerous applications including Microsoft Word, Microsost Excel, Thin Client
• 4 years Territory management in Ohio, West Virginia and Georgia
• Excellent communication skills with a key focus on small group facilitation
• Ability to meet goals in a timely manner
• Property and Casualy Insurance
• Work with Underwriting to assist agents and grow our premium
PROFESSIONAL EXPERIENCE
November 2016-Current Encompass Insurance
Cincinnati,OH/Atlanta,GA
Territory Sales Consultant
Responsible for 79 agency locations and 43 primary agents including Keystone and Georgia Agency Partners
Encouraged growth and retention within the agencies who value the Encompass relationship
Developed relationships with key agencies that had greatest capacity for growth
Collaborated with coworkers to improve my knowledge of the insurance sales industry which improved my conversations with my agents
Appointed 17 new agencies in 2020 to grow our distribution channel with profitable new accounts
Achieved strong 2019 results on total policies in force for my territory at 103.9% to goal, new business at 145.1% to goal and renewal policies in force at 101.7%
2
Confidential Information
September 2010- November 2016 Allstate Insurance & Encompass Insurance Atlanta, GA
Casualty Claims Adjuster
Investigated and evaluated liability and unrepresented casualty claims for both Allstate and Encompass brands
Displayed excellent time and desk-management skills that reduced pending, drove unit-leading closing ratios, and increased customer satisfaction
Leveraged training and technical resources to improve loss cost management
Collaborated with coworkers to coordinate activities that boosted the overall morale of the office
Engaged independent agents to ensure customer satisfaction and promote the Encompass brand
EDUCATION
08/2006-08/2010 Kennesaw State University Kennesaw, GA Bachelor Of Science Psychology
COMMUNICATION
Delivered multiple presentations as a claims professional and as a sales consultant. Encompass recently launched a new product that I presented to my agencies via Skype. Attend trade shows and networking events to distribute marketing materials and continue prospecting new agencies. Present education training to newly appointed agents and new staff in agencies.