Office Quality

ANWAR KHAN.S

Email : **************@*****.***

Phone : +971*********

Career objective

I seek to join an organization, Hospitality, Industry where I can prove my ability to work with reputed organization, which will provide me wide exposure, sufficient responsibility, independence in thoughts and opportunity to serve sincerely and efficiently. Professional Qualification

IATA / AIRPORT MANAGMENT – Montreal, Canada.

Course content: Training with Galileo based computer reservation system for booking and issuing BSP Air Tickets

Institute: Iats institute – Adoor, Kerala, India

Duration: 1 year

MS Office

Institute: G-Tec computer Education- kollam,Kerala India Duration: 3 months

Educational Qualification

Primary course (ST.STEPHEN HSS,Kerala)

Higher Secondary course (GHSS, Kerala)

KERALA,

INDIA

Work Experiences

RESERVATION AND TICKETING AGENT

SKY WORLD TRAVEL OF INDIA- Trivandrum, Kerala, India Duration: 2018 NOV to 2019 AUG

Competencies:

Skilled in professional telephonic conversations

Ability to work independently, implement discretion Capability to handle multiple tasks at changing priorities Potential of maintaining a favorable agency image in the market when dealing with outside sources

Ability to maintain work amount and quality consistent with co- workers

Ability to handle responsibilities with result orientation Capacity of working in a team environment; support management and staff, following policies, assisting in special projects, providing feedback.

Professional experience:

Make reservations for air travel, hotel and car rentals, for the managerial authorities, staff, and clients as and when needed Respond to queries for price quotation utilizing automated system for domestic and international itineraries

Suggest the fares, rates, and providers that match the client's travel program, policies and discussed contracts

Maintain and promote practiced and courteous client relationship by responding promptly and accurately to telephone and email communications

Achieve individual and contractual service level goals associated to telephone, quality, and production

Maintain client profiles, ensuring special requests and reward program information like frequent flyer, driver, hotel stay, etc.

Monitor the Global Distribution queues daily to maintain quality control.

Personal Details

Full Name : Anwar KhanS

Date of Birth : 08.08.1997

Gender : Male

Nationality : Indian Marital Status

: Single

Passport No : R9032042

Languages Known

English (Read, Write& Speak)

Hindi ( Read & Wright & Speak)

Malayalam (Read, Write& Speak)

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