Gilbert Said

International City Phase *,Dubai, UAE

Phone: +971*********

E-mail: adhllc@r.postjobfree.com

Personal Information

Date of Birth:January 7, 1983

Place of Birth:Byblos, Lebanon

Nationality:Lebanese

Marital Status:Married

Objective

My career objective is to work for a successful organization, where I can utilize my skills, qualifications and experience and that would enable me to grow both on a personal and professional level.

Education

Economics & Sociology – Saint Anthony School (2003) Experience

Sales Manager (November 2018 – November 2019 )

Smart Stylish Jewelry - (Al Qusais – Dubai)

● Formulate strategies and plans to win new clients or customers through methods such as cold-calling, visits to businesses, emails and other direct marketing campaigns.

● Deciding the terms of discounts and special pricing plans.

● Assigning salespeople to territories and establish sales goals and quotas.

● Tracking preferences of customers or clients to focus sales efforts.

● Providing database marketing inputs for client and product databases.

● Responsible for the Sales and Marketing of Jewellery and watches Resume: Gilbert Said

● Creating and maintaining a comprehensive customer database following up on their demands and informing them about new arrivals.

● Understanding customer and category needs, seeking to meet them with innovative products by using the different

marketing strategies

● Building solid and long lasting relationships with clients. Assistant Branch Manager (January 2016 – September 2018) Adnan Jewellery - (Al Wasl Jumeriah 1 – Dubai)

• Provided database marketing inputs for client and product databases.

• Responsible for the Sales and Marketing of Jewellery and watches

• Created and maintained a comprehensive customer database follow up on their demands and inform them about new arrivals.

• Prepared customer orders, delivery, settled payments.

• Called on potential customers to demonstrate products and attempted to win new market shares.

• Understood customer and category needs, seeks to meet them with innovative products by using the different marketing strategies

• Built solid and long lasting relationships with clients. Assistant Manager (May 2015 – January 2016)

Kteer Tayyeb – Lebanese Restaurant (Jumeirah Lake Towers, Cluster C- Dubai)

• Effectively manage the restaurant in the absence of the Restaurant Manager

• Implement new company policies and procedures by developing plans and instructing staff

• Provide direction to shift leaders, and staff to achieve restaurant goals

• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

• Consistently monitor product and labor costs to remain within goals

• Solicit guest feedback to understand the needs and wants of customers

• Train and coach staff on guest services principles and practices

• Monitor and maintain the Squirrel System

• Develop and implement creative solutions to areas of improvement

• Identify employee weaknesses and retrain as necessary Sales Executive (April 2014 – May 2015 )

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Resume: Gilbert Said

Istanboulli Jewellery - (Jumeirah Lake Towers, Cluster I – Dubai)

• Provided database marketing inputs for client and product databases.

• Responsible for the Sales and Marketing of Diamonds

• Created and maintained a comprehensive customer database follow up on their demands and inform them about new arrivals.

• Prepared customer orders, delivery, settled payments.

• Called on potential customers to demonstrate products and attempted to win new market shares.

• Understood customer and category needs, seeks to meet them with innovative products by using the different marketing strategies

• Built solid and long lasting relationships with clients. Sales Executive (April 2013 – April 2014) /( January 2006 – March 2010)

DIAMONDO Jewellery - ( Deira – Dubai )

• Promoted sales by assisting customers and offering suggestions.

• Ability to communicate professionally in person and by phone.

• Stocked shelves, counters, and tables with merchandise.

• Provided prompt and courteous service to all customers

• Utilized product knowledge to promote sales.

• Responsible for ensuring store appearance is clean and presentable at all times.

• Entered registered transactions accurately.

• Stayed informed of store policies, procedures, and promotions

• Managed communications and financial settlements with Retailers and Suppliers

• Led annual stock counts and managed inventory control Sales Executive (April 2010 – February 2012)

White Blue Jewellery - ( Beirut - Lebanon )

● Identified and establishing contact with potential customers proactively.

● Maintained contact with new and existing customers to advertise the product sales and deliver a detailed account strategy.

● Met annual sales goals and targets.

● Delivered platform presentations, publications, posters at conferences.

● Produced monthly sales reports

● Ensured effective internal communication within the Sales, Marketing team and Customer Support and across the company.

● Negotiated the agreement terms and closed down sales. Page 3 adhllc@r.postjobfree.com

Resume: Gilbert Said

● Monitored and reported potential competitor activities and identified business threats and opportunities.

Sayyah travel agency ( July 2004 – December 2005)

- ( Byblos - Lebanon )

● customer service skills.

● excellent verbal communication skills.

● the ability to sell services.

● Being thorough and paying attention to detail.

● administration skills.

● active listening skills.

● persuading skills.

● a desire to help people

● Met annual sales goals and targets..

● Produced monthly sales reports.

● Negotiated the agreement terms and closed down sales. Skills & Qualifications

Wholesale (Diamonds, Watches, Gold)

Retail (Diamonds, Watches, Gold)

Grading / Selecting

Gulf and Regional Experience (KSA,UAE, Russia, Jordan, Lebanon) Market Research

Jewelry Design

Bilingual (English & Arabic) – Excellent Proficiency

* References Available Upon Request

Page 4 +971*********

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