Social Receptionist
Resume:
Nathasha Medrano
Chula Vista, California 91910
********.*******@*******.***
Work Experience
IHSS – Public Authority, National City, CA
Provider Services Specialist/Receptionist, October 2013 – Present
Effectively assist clients over the phone and in person to resolve a variety of issues, ranging from payroll inquiries to completing county documents.
Help clients understand different changes to their payroll during challenging transitions.
Complete and file necessary paperwork, log mailed documents, and maintain updated communication with supervisor.
Professionally interact with agency staff, county social workers, and third parties (i.e. private companies seeking employment verifications).
Efficiently multitask in a high-paced environment by answering calls, helping people in person, and completing necessary documents.
Education
Chula Vista High School
2007-2011
Additional Skills
Strong knowledge of CMIPS II and Microsoft systems.
Fluent in spoken English and Spanish. Basic knowledge of American Sign-Language.
Exceptional English writing skills
References
Available upon request
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