EDUCATION
University of Central Arkansas, Conway, AR
May 2018
Bachelor of Business Administration, Management
Information Systems, Concentration in Business Analysis University of Central Arkansas, Conway, AR
December 2007
Bachelor of Business Administration, Management,
Concentration in General Business
PROFESSIONAL EXPERIENCE
DXC Technology Little Rock, AR Provider Field Representative 2018–2019
• Visits assigned 65 Arkansas Medicaid provider
locations for education and training.
• Creates client specific material and delivers formal training to participants, in webinars, and is involved in other provider-related outreach, as needed.
• Prepares and analyzes cost/business proposals and reports of findings; makes recommendations to
management.
• Conducts audits to review accuracy of cost reports and payment of medical claims.
• Examines claims and reports to ensure proper
recoding of transactions and compliance with client company policy and/or state and federal regulations.
• Serves as the initial contact for escalated issues from the support staff
Cintas Corporation Maumelle, AR Sales Professional 2015–2017
• National Top Weekly Sales Representative – 5
separate times Cold Calling and Prospecting new
business
• Coached 8 route service partners on sales techniques to increase sales while servicing customers
• Utilized data including CRM software to uncover
buying motives and up-sell current customers
• Introduced and launched new products and services to customers in sales presentations
• Coordinated work flow between sales and service
departments to ensure customer needs were met
• Coached service partners on sales techniques to
increase sales while servicing customers
Cintas Corporation Maumelle, AR Service Sales Manager 2011 - 2015
• Responsible for hiring, training, and developing over 6 service department partners
• Communicated effectively with customers, gained
keen understanding of objectives and ensured SLAs
were met and exceeded
• Managed fleet of 6 service vehicles and Inventory
• Forecasted, managed and executed local initiatives to meet corporate goals for profit and growth
• Served as Project Manager that oversaw a successful 7 week SAP integration
• Led location to record profit percentages in FY: 13’ 22% & 20.3% in FY14’ prior finishes were under 17%
JUSTIN BROWN
GOAL-ORIENTED
PROFESSIONAL
PROVEN LEADER &
COLLABORATIVE TEAM PLAYER
Business Professional with 8+ years of
experience leading sales and servicing a
mid-sized market customer base that
covered a large territory covering Central
Arkansas and many outlying areas.
Seasoned, service-oriented manager
offering a diversified skill set including
superb administrative skills, analytical and
decision making skills, customer relations,
recruiting, sales, account management,
budget management and partner
development.
CORE COMPETENCIES:
Project Management
Meets deadlines under pressure
New Product Launch
Safety Knowledge
Financial Forecasting
Adaptability
Training
Budget P&L
Risk Management
Persuasive & Effective Communication
CONTACT
PHONE:
LinkedIn:
www.linkedin.com/in/justin-brown83
EMAIL:
**********@*****.***
PROFESSIONAL EXPERIENCE (CONT.)
Cintas Corporation Maumelle, AR Production Supervisor 2008 – 2010
• Created and Implemented a management that introduce color coded zones that helped keep workspaces more organized and safe
• Developed and refined an accountability system that established accountability and sense of ownership for the product fulfillment staff.
• Developed and promoted product fulfillment partners to more skilled roles in the organization
• Created a staffing game-plan that helped eliminate the second shift and rid inefficiency RELEVANT EXPERIENCE & SKILLS
• Microsoft Office Applications
• Six Sigma Certified
• SAP Experience
• SQL Experience
• Problem Solving
• Networking
• Microsoft Excel
• Supervisory Abilities
• Schedule Planning
• Quickbooks
• AS400 Experience
• Web and Social Skills
• Analytical Skills
• Financial Management
• Leadership
• Organizational Skills
• Building effective relationships
• CRM Experience
JUSTIN BROWN **********@*****.*** 501-***-****
Cintas Corporation Maumelle, AR Management Trainee 2010 – 2011
• Led the Monthly financial results meeting and reported performance to Regional office. Over 11 meetings during my tenure.
• Developed and trained over 25 frontline partners
• Directed Location’s Safety Program
• Facilitated regional process improvement projects