Sales Representative Customer Service

Navdeep Singh

647-***-**** ****************@*****.*** Summerside Canada

PROFILE

I am a highly driven individual with business administration background and experience in coordination, data entry and customer service.

EDUCATION

Diploma Business Management. Humber college, Toronto

PROFICIENCIES

Operations Management: Productivity Improvement, Project Management, Supply Chain Management, Process and Capacity Planning and Control, Inventory Management, Forecasting and Enterprise Resource Planning

Financial Accounting: Financial Statement and Books of Entry

Consumer Services: Consumer Behavior and GAPS model Business Law: Property Law and Contracts Standards: WHMIS

PERSONALITY

Strong verbal and written communication skills.

Proficient in using MS Office suite of applications.

Excellent in collaboration with team members and stakeholders.

Natural ability to foster positive working relationships quickly.

PROFESSIONAL EXPERIENCE :

Sales Floor Associate

Sunny Food Mart Etobicoke May 2018 – July 2018 (Part Time)

RESPONSIBILITIES

Inspect and identify low inventory products in the store.

Replenish product quantities on the shelves with low units and initiate orders to fulfil

future demand.

Answer customer inquiries related to product promotions and availability.

Warehouse Associate

SCI Logistics Mississauga October 2018 – August 2019

RESPONSIBILITIES

Contribute to daily inbound or outbound warehouse operations.

Pick and pack orders quickly and accurately.

Receive, check in and put away stock quickly and accurately.

Support third party couriers, Freight, Returns and Customer Pick-Up departments.

Replenish picking locations and unload trailers.

Online Chat Internet Technical Sales Representative

Inbound Outbound solutions Alberton October 2019 - Present Employee number : 27910

RESPONSIBILITIES

Actively listen to customers

Offer products and technical support

Assist with complex customer issues & provide favourable solutions.

Resolve issues during the first contact.

Receive and incorporate feedback on a regular basis, to improve personal and professional development .

Quality customer service and meeting productivity and sales targets .

Reference available upon request

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