Office Manager

Catherine Sedano

Coral Springs, FL ***** • *****************@*****.*** • 754-***-**** • LinkedIn

Office Manager

Professional with 19 years of strong financial and operational experience, highly confident, trustworthy, and well-organized. Effective working with all levels of senior management. Dedicated to achieving goals in fast-paced, evolving environments.

— Key Qualifications —

Detail-oriented office manager and administrative specialist with experience and competencies to effectively organize and ensure task completion, utilizes exemplary project and time management with sound judgment.

Proficient strategic and analytical problem solver capable of managing business-critical functions and delivering timely results.

Demonstrated organizational, analytical, and leadership competencies. Interacts professionally with key internal and external stakeholders using strong interpersonal skills.

Able to meet regular deadlines, organized, dependable, reliable, and accountable. Discrete with confidential information. Efficient in team environment, skilled at collaborating across levels, and adept at maintaining a strong customer focus.

Professional Experience

Landscaping and Yard Maintenance – Coral Springs, FL

Co-Owner, Jun 2019 to Feb 2020

Established yard maintenance and landscaping service. Business closed due to COVID-19 pandemic.

P & L Towing and Transportation, Inc – Miami, FL

Manager, Sep 2000 to May 2019

Administered all daily functions of busy $4M marine transportation service, including billing, collections, and reporting. Delivered customer service, client education, daily communication, travel logistics, operational efficiency, and office organization.

Safeguarded confidential employee information including personal data, payroll, benefits, and health information. Created and managed customer account records including security of account information and payment details. Validated, communicated, and tracked all job deadlines to facilitate on-time performance and customer satisfaction.

Employed professional demeanor and exceptional public relations skills to liaise with customers and potential customers to answer questions, resolve issues, solve problems, and address injuries. Built trust and rapport quickly with respectful, honest communications. Forged strong customer relationships.

Wrote and distributed business correspondence. Processed and reconciled all reported expenses. Entered and processed invoice data in Xero accounting system. Managed accounts payable and receivable.

Controlled inventory and ordered supplies. Updated processes and protocols to enhance efficiency and reduce waste.

Supported two executives and 12+ vessel captains with all associated recordkeeping, personnel updates, and appointments. Maintained master calendar.

Education and Credential

College Coursework, Accounting and Business Management (no degree)

Lindsey Hopkins Technical College, Miami, FL

Diploma, Legal Assistant

International Correspondence Schools (ICS) Online

Contact this candidate