ACCOMPLISHMENTS
Managed ** terabyte document review utilizing multiple document review teams and external vendors; advised clients on coding best practices; develop methods for rolling quality checks and productions to various government bodies and opposing firms
Supervised forensic file collections of user generated files, specialized client data and e-mail server data throughout European Union utilizing firm resources and global vendor support
Participated in the selection process and firm-wide rollout of a new document review system, including conversion of existing cases, training internal and external users
Designed custom reports for complex search results, contract attorney review progress and overall document review progress in Eclipse, Relativity and Excel
Introduced new technology and best practices for early case assessment, analytics and ESI collection
Utilize Relativity Analytics to reduce volume of documents for review
EXPERIENCE
Greensfelder, St. Louis, Missouri, large regional law firm with 3 offices and 500 employees
Litigation Support Case Manager, July 2019 – Present
Coordinate with client to extract and transfer ESI for processing; process ESI for review
Utilize Relativity analytics (threading, near duplicate detection, repeated content identification) to reduce volume of documents to be reviewed
Develop case specific workflows in response to case team needs
Evaluate and develop workflow for collection of custodian e-mails using Harvester 6.0
Evaluate and recommend software applications for collection of text messages from custodian cell phones
D4 Discovery, Rochester, NY, International provider of managed data and discovery services
Litigation Support Project Manager, January 2017 – June 2019
Managed multiple simultaneous review and production schedules for Multi-District Litigations for large managed services client in Relativity, valued at 10% of annual company revenue
Developed methods to diagnose anomalies in data sets, document reviews and productions; coordinate with analysts and processing team to correct issues
Repaired relationship with managed services client, leading to contract renewal and increased business; Create relationships with new clients leading to repeat business;
Coordinated with internal and external case teams to process data for client review; manage simultaneous reviews; produce documents; receive productions; run complex searches; generate search term and analytics reports
Educated and advised clients on best practices; developed workarounds as necessary to meet tight deadlines; coordinate with internal teams to develop custom solutions to meet client’s needs
Carlton Fields, Tampa, FL, Large regional law firm with 11 offices and 750 employees
Coordinator, May 2014 – September 2016
Developed custom data maps, collection and processing logs, timelines and projected budgets for document reviews
Educated case teams on the uses of analytics and Technology Assisted Review (TAR); processed client data to identify near-duplicates, threads, clusters and TAR workflows
Participated in the proof of concept reviews of KCura’s Relativity, Driven’s One and FTI’s Ringtail
Participated in the rollout of Ipro Enterprise Suite to the firm; trained legal staff and developed workarounds for software limitations
Coordinated with case team to generate complex queries and custom tagging palettes to segregate documents during review
Worked with case teams to leverage new technologies for the benefit of existing cases
Tru Staffing Partners, Inc., New York, NY, Legal Technology staffing, career consulting organization
Consultant, July 2013 – May 2014
Consulted on E-Discovery projects at regional vendors and international law firms
Facilitated the technical administration of document review sessions with attorneys, external vendors, and coordinated productions to external parties.
Advised case teams on best practices for the preparation of documents for review and production; and how to best leverage litigation support technologies to support case team.
Coordinated the conversion, processing, loading and exporting of data and images to and from I-connect and Viewpoint.
Maintained accurate and current records of all aspects of a project relating to job tracking, specifications and chain of custody
Wilmer Hale LLP, New York, NY, International law firm with 12 offices and over 1,000 employees
Litigation Support Coordinator, January 2012-April 2013
Managed simultaneous document reviews in Recommind Axcelerate, Kroll Ontrack Inview, Relativity and Concordance; participated in case strategy meetings; developed training sessions, documentation, processing/review timelines and geographic maps of client infrastructure
Advised clients and case teams on best practices for collecting electronic files and hard copy documents to prevent spoliation of evidence
Managed document reviews by discovery attorneys at off-site data centers
Processed document productions for government bodies including FINRA, SEC, EDNY, DOJ and opposing counsel
Coordinated with external vendors to collect documents from on-line repositories such as Gmail, Yahoo Mail and Google Groups
Baker Hostetler LLP, New York, NY, National law firm with more 14 offices and 900 attorneys
Litigation Support Coordinator, August 2010-January 2012
Coordinated with case teams to simultaneously file 1,200 Madoff related bankruptcy related claims
Personalized Relativity and Ringtail interfaces for team specific needs; drafted firm-wide workflow documentation
Managed firm-wide LiveNote and CaseMap roll-out; conducted training classes
Supervised migration of ongoing document reviews from Ringtail and Summation to Relativity
Kirkland & Ellis LLP, New York, NY, International law firm with 12 offices more than 1,600 lawyers
Litigation Support Analyst II, April 2007 - August 2010
Supervised forensic collection of data in Europe while meeting European Union privacy laws.
Participated in development of electronic discovery proposals and drafted technical language for interrogatories and requests for documents
Managed 18 terabyte class action litigation; oversaw mixed media productions to multiple parties of over 25 million pages
Devised workarounds for technical issues in review platforms and problematic data sets; coordinated with vendors and clients to ensure the review and production of Electronically Stored Information (ESI) on short deadlines
Advised legal staff and clients on Electronic Discovery and the best uses of applications like Concordance, CaseMap, LiveNote and other On-line review tools
Fried Frank LLP, New York, NY, International law firm with five offices and 450 lawyers
Litigation Support Analyst, April 2006 - April 2007
Managed conversion of databases totaling 1.3 million images from Summation to Concordance
Managed 2.6-million-page document review including collection of data; vendor processing; loading of data; training of attorneys and processing of productions
Developed procedure for processing of PST files; drafted documentation for Litigation Support Team
Goodwin Procter LLP, New York, NY, International law firm with 10 offices and 900 lawyers
Litigation Support Analyst, July 2003 - April 2006
Established Litigation Support presence in New York Office; setup hardware and software; developed local systems and best practices
Trained attorneys to review documents electronically; educated legal staff about the advantages of working with Litigation Support
Coordinated with vendors and firm-wide Litigation Support management to process client data; performed day to day Summation data loads; processed documents for production
Coordinated with attorneys and Managing Attorney's Office to develop a system for filing pleadings electronically in various jurisdictions
EDUCATION
Fordham University, New York, New York — BA in Political Science
Chubb Institute, New York, New York — Certificate in Web Development and Business Programming
SOFTWARE SKILLS
Relativity, IConnect, Recommind Viewpoint, Ontrack Inview, LAW, Microsoft Office, Microsoft Access, Concordance, Opticon, LiveNote, Case Notebook, Summation, CaseMap, TimeMap, Textpad, Ipro Enterprise Suite (Eclipse, Allegro and eCapture), Pinpoint Labs Harvester 6.0
CERTIFICATIONS
Relativity Administration Training: 11/16/16 – 11/17/16
Association of Certified E-Discovery Specialists: 12/16
Six Sigma Global Institute, Yellow Belt: 11/26/2018
Blackout Certified Administrator: 01/2018
Relativity Certified User: 01/08/2018