Education
State University of New York College at Buffalo [August 2014- May 2018]
Bachelor of Arts Degree Journalism
Minor: Hospitality and Tourism Administration
Professional Experience
New York State Senate Finance Committee
Executive Assistant/ Office Administrator [January 2019-Present]
Demonstrated ability to remain professional while answering, screening and directing inbound calls to appropriate parties in senior leadership
Managed confidential and priority information, while adhering to compliance and regularity requirements
Demonstrated ability to effectively manage and prioritize task in a high impact work environment
Demonstrated effective verbal and written communication skills daily by sending various emails to senior leadership.
Effectively Coordinated multi- departmental schedules and meeting.
Demonstrated ability to manage office/Department on a day-to-day basis
Provided daily support to administrative staff and senior leadership.
Additional Experience
Renaissance Albany, Front Desk Agent. [August 2018-December 2018]
Handles delicate and challenging management situations such as requests, special needs and complaints from clients
Assisted in management of sales by opening new accounts and upgrading existing service
Daily Communication with senior-leadership
Coordinate activities with other hotel departments
Resident Assistant, Freshmen First Year Mentor [August 2016- May 2018]
Supervise and advise students in resident halls
Developed and led programming on Community/Campus Connections, Culture, Co-Curricular Development, Character Wellness and Civic Engagement
Activities
Management of Self-produced podcast on multiple streaming services [September 2017-Present]
Dr.Betty Shabazz Delta Academy, Volunteer [August 2019- Present]
National Society of Minorities in Hospitality, Treasurer [August 2017- May 2018]
References
Tamra Netown 845-***-****
Antonette Lewis 984-***-****
Christina Grady 646-***-****
A’Jeanae Morris 518-***-****