Manager Restaurant
Resume:
********@*****.***
Gloucester, VA ***72
JOYCE
WRIGHT
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Effectively manage personnel and business operations to handle demanding full service restaurant needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations.
PROFESSIONAL SUMMARY
Rappahannock Community College
Saluda, VA • 06/2012
Associate of Applied Business: Busi
ness Administration
SKILLS
• Regulatory Compliance
• Inventory Management
• Budgeting
• Staff Scheduling
• Recruitment
• Cost controls
• Conflict resolution
• Strategic Planning
Kitchen equipment operation and
maintenance
•
• Safe food handling
• Team Building
• Team Management
• Operational Improvement
• Business Operations
• Scheduling
• Budgets
EDUCATION
Ruby Tuesday - Restaurant General Manager
Williamsburg, VA • 06/2018 - 03/2020
Tucano's Brazilian Grill - Restaurant Manager
Newport News, VA • 08/2017 - 06/2018
The Greene Turtle - Restaurant Manager
Hampton, VA • 11/2016 - 08/2017
Ruby Tuesday - Restaurant Manager
Gloucester, VA • 07/2014 - 11/2016
Water Street Grill Inc. - Restuarant Manager
Yorktown, VA • 06/2013 - 07/2014
Au Bon Pain - Restaurant Manager
Williamsburg, VA • 03/2012 - 06/2013
WORK HISTORY
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
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Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
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Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
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Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
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Organized special events in restaurant, including receptions, promotions and corporate luncheons.
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Organized special events in restaurant, including receptions, promotions and corporate luncheons.
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Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
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