Associate Engineer High end DSLR Service

Seeking an opportunity to emanate my interpersonal skills along with my technical knowledge and to create a highly productive environment towards achieving objective of the organization. Willing to work as a key player in challenging & creative environment. Longing to face situations that are critical to solve and carry out a unique identity in thy corporate firm. R.RAJ KUMAR

No.18,Second Cross Street, Anna Nagar, Anagaputhur, Chennai-600070 Contact:863-***-****/956-***-****

E-mail: adhkpl@r.postjobfree.com

PROFILE SUMMARY

The Main Theme is to service defective High end DSLR cameras and Lens to the standard condition without missing quality of the product.

Referring the manuals and service information’s provided by the technical team regularly.

Complete inspection of the product and finding the electrical issues or other alignment problems of a camera.

Giving technical and Photography details to the customers.

Delighting the customer by short period of service.

To achieve the targets and KPI’s provided by company.

Proper interactions with customers about the problem with their products and educating them for the proper methods of handling a camera

Maintaining the work records in Microsoft-Excel and updating status in online portals.

Maintaining the engineer store stock holding inventory.

Develop a better knowledge in photography skills by referring training materials TOOLS AND CERTIFICATIONS

~ CCNA [Cisco Certified Network Associate]

~ Adobe Photoshop and Premier

~ Operating System [Windows XP,7,8]

ACADEMIC DETAILS

Bsc from Alagappa University with Computer Science Diploma from I R T Polytechnic college with ECE

ORGANISATIONAL EXPERIENCE

Canon India Pvt Ltd. Chennai(Since April’16)

Service Engineer

PROJECTS WORKED ON

Project Name Duration Role Tool

ME Operations

Division

Current Service Engineer DSLR Service and

customer Technical

support

Tools: DSLR Service and customer Technical support Platform: Service

Brief: Canon India Pvt. Ltd. is a 100% subsidiary of Canon Singapore Pte. Ltd. This world leader in imaging technologies commenced operations in India in the year 1997. Today Canon has offices spread across 14 cities in India and an employee strength of over a 1000 people. The company offers a comprehensive range of over 200 sophisticated and contemporary digital imaging products in the country, that includes digital cameras, digital SLR’s, lenses, accessories

, digital copiers, multi-functional peripherals, fax-machines, inkjet and laser printers, projectors, scanners, All-in-ones, digital cameras, dye sub photo printers. Role:

• Good knowledge covering all service aspects in a DSLR Camera.

• Ability to understand the problem and solving it using easy Technical methods.

• Good knowledge in customer management skills and other soft Skills. Adhithya enterprises(Since June’15)

Medical equipments Sales and Service

Project Name Duration Role Tool

Dental Materials &

equipments Sales

(June 2015 - March

2016)

Sales Executive

Dental Medical

equipments

Tools: Dental Medical equipments

Platform: Sales and service

Brief: Adithya Enterprises Dental materials and equipment dealer . Dealer for surgical equipment Adithya enterprise in Chennai is one among the acknowledged and leading distributor stokers and suppliers in the city. Adithya Enterprises in Chennai showcases a vast product range, compresses surgical instruments,dental chairs, blood pressure monitor, stethoscope Etc… ACHIEVEMENTS

Attend Mat lab workshop in I.R.T on 2014.

Participated robotics competition Line follower in Agni College of Engineering on 2015.

Participated in Carrier guidance and skill development in Rama Krishna Polytechnic College(2015)

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