Experienced Banking Professional

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HENRY EMMANUEL

***************@*****.*** 081******** Ikorodu, Lagos, Nigeria

Creative Banking professional with over 7 years of experience, driven by diligence to push forward any organization I find myself, with the ability to utilize a variety of resources to track business trends both good and bad. Excels in developing stategies that result in work efficiences. Adept at utilizing a variety of computer software platforms to manage banking activities and maintain customer service notes. Maintains a growing library of information on current banking products and consistently saving costs while increasing profits for the organization.

EDUCATION

Ibadan, Nigeria

2014-Present

2012-2016

2012 - 20166

University of Ibadan

Bachelor of Science in Psychology; Honours

Lagos, Nigeria

2006-2012

2012-2016

2012 - 20166

Ajegunle High School

WASSCE

EXPERIENCE

Lagos, Nigeria

Mar 2018-Present

Sterling Bank Plc.

Retail Foreign Exchange Officer

Drive operational improvements which resulted in savings through, proper ATM managements and income leakage avoidance.

Record increased number of PTA and BTA request from customers.

Achieve highest numbers of money transfers consummated, including Western Union and MoneyGram within 2 years.

* Increase customer’s satisfaction by resolving fund transfer, foreign exchange and FX for SME issues.

* Promote products or services to each customer to consistently achieve sales target. Lagos, Nigeria

Oct 2016-Mar 2018

Sterling Bank Plc.

Funds Transfer Officer

Prepared orders to orchestrate transfers, tracked transactions and documented activities with detailed record.

Resolved internal and external transfer problems, improved operations and provided exceptional client support.

Built and maintained productive relationships with internal and external C-level executives to facilitate Business success.

* Adequately reconciled internal accounts to avoid breaches and sanctions. Lagos, Nigeria

Nov 2013-Sept 2016

Sterling Bank Plc.

Cash processor

Completed highly accurate, high volume money counts via both manual and automatic approaches.

Audited fellow teller currency to contribute to dual-control procedures.

Promoted products and services to each customer to consistently achieve sales target.

* Remove mutilated currency from circulation.

* Built and sustained customers relationship by leveraging excellent interpersonal and communication skills. SKILLS

Microsoft suite: Microsoft Excel, Microsoft PowerPoint, Microsoft Word.

Behavioural Skills: Team player, Interpersonal skill, effective business judgment skill, distinctive problem solving and analytical skill CORE COMPETENCIES

Effective communication, organization and excellence administrative skills

High degree of integrity, adaptability, self-motivation and flexibility

Ability to meet high targets and deadlines

Ability to combine theoretical knowledge and practical skills

High concentration and accuracy without supervision

Team player with the ability to utilize own initiative REFERENCES

Referees Available on request

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Wellness Homes Resources

Trained Nutritionist

Reviewed and interpreted important comprehensive test results and explained implications to patients.

Conducted individualized comprehensive test and appropriate supplements for body repairs and vitality.

Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.

* Counseled clients on nutrition issues such as obesity, eating disorders and tube feeding management

*Educated clients about long-term health benefits of balanced diets and exercise programs. Lagos, Nigeria

June 2012-Oct 2013

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