Project Manager

John Little

Metamora, MI

***************@*****.*** 810-***-****

https://www.linkedin.com/in/john-littles-profile/

Project/Program Manager

Results driven, refined Project Manager excels in areas of change management, schedule, communications, risk, scope, resource, financial, quality, vendor and procurement management to meet and exceed organizational infrastructure and software application development objectives. Demonstrated expertise in several industries using Waterfall, Agile, ITIL, and industry-specific project management methodologies. Recent Achievements:

• Implemented Health Care driven software and infrastructure projects resulting in thousands of dollars of cost savings for operations and maintenance and increased end user satisfaction. Application migration from Data Center infrastructure to AWS for Aging information systems.

• Transformed corporate IT service lines initiatives through enhancements of large commercial complex global infrastructure and application projects resulting in hundreds of thousands of dollars in cost savings, improved network infrastructure performance and improved customer experiences.

• Successfully managed infrastructure and application projects resulting in tens of thousands of dollars of cost savings and process improvements for banking industry client.

Skills:

• Infrastructure and Applications migration

• Vendor Management

• Issues & Risk/Change Management

• Microsoft Office suite of utilities

• Microsoft Project / ERP Tools

• Process Engineering

• Financial Management

• Enterprise PPM tools

• Cross-Functional/Global Team Leadership

•

• Schedule Management

• Budget/Accounting Oversight Partner & Vendor

Management

• Quality Assurance

• PMBOK, Waterfall, Agile and Hybrid

Methodologies

• PMO & ISO maturity assessment audits

• Continuous Improvement, ITIL, Lean Engineering

Professional Experience:

Project Management Consultant, JALA Consultants LLC 2020-Present Freelance Project Management Services to enable increased market share through adoption of Amazon services. Manage and implement project scope to increase revenue using Amazon platforms. Project/Program Manager, Dewpoint, Lansing, MI 2018-2019 Project managed application development projects and infrastructure projects, resulting in improved network performance, business processes and the avoidance of thousands of hours of lost resource time and revenue.

• Facilitate creation of project deliverables for PMO System Development Life Cycle gate reviews. Integrated vendor project management plans to enable successful delivery of program plans.

• Managed the certification and deployment of network System Security Plans to enable security compliance requirements.

• Improved service delivery process standards for PMO and agile project delivery resulting in improved delivery of services. Project Manager/Senior PMO Analyst, Delphi-Tech Talenta Troy, MI 2017-2018 Coordinated Corporate IT department capability functions through the development of solutions and implementation in a timely, cost-effective manner. Coordinated and defined project management processes, artifacts, standards and governance resulting in thousands of dollars in cost savings and process improvements.

• Served as the overall subject-matter expert in Project Management knowledge areas to educate and enable colleagues to improve project management processes to enable improved project delivery.

• Implemented application and infrastructure development initiatives to eliminate overhead costs resulting in improved service delivery and process management.

Project Program Manager, Bank of America, Insight Global, Hewlett Packard – Troy, MI 2010-2016 Deployed network infrastructure implementations and application projects. Project managed infrastructures and applications initiatives to replace previous aging infrastructure to mitigate risks resulting in improved network performance, and avoidance of hundreds of hours of lost resource time and revenue.

• Project manage data center and enterprise infrastructure refresh and build outs.

• Managed and deployed application development initiatives and self-authored continuous improvement initiatives for enterprise schedule management application utilities, financial management application development to realize thousands of dollars in annual savings.

Project Management Office Administrator, Hewlett Packard, Delphi – Troy, MI 2006-2010 Integrated enterprise software and hardware assets to minimize hardware and application infrastructure resulting in thousands of dollars of maintenance cost requirements savings through administration of effective PMO governance.

• Performed PMO assessments and evaluations of projects and implemented enterprise processes for Risk (ABCD methodology), Quality (Audits), Issues, and Communications resulting in improved project success rates. Project Manager, Hewlett Packard, Bank of America, Troy, MI 2003-2006 Achieved hundreds of thousands of dollars of saving through implementation of Enterprise application and infrastructure initiatives. Manage Data Center and Enterprise site refresh activities.

• Project managed Telecommunications Infrastructure projects, Voice and Data to reduce risks of infrastructure down time due to end of life hardware environments, resulting in operations savings and customer satisfaction improvements. Project Manager Analyst, Electronic Data Systems, Hewlett Packard, Troy, MI 2001-2003 Migrated and enhanced Telecom carriers’ services for corporate enterprise sites to improve performance and prepare for MPLS data implementation. Employed project management best practices to define and implement global coordination of circuit migration from ATT to MCI achieving tens of thousands of dollars in cost savings through the delivery of all project management assets.

• Implemented Wide Area Network circuit delivery in Latin America, Asia Pacific, resulting in reduced network costs and improved performance.

Education:

Bachelors of Science (B.S.) in Engineering Technology, Lawrence Technological University, Southfield, MI 1991 Associates Degree in Electronic Engineering Technology, Oakland Community College – Auburn Hills, MI 1986 Certifications:

Project Management Professional (PMP), Certification #29042, Project Management Institute 2000 ITIL v4 Foundation, Certification #GR671036503JL, Axelos 2019

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