Service Representative Customer
Resume:
EDUCATION
EXPERIENCE
An organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills, competent in building customer relationships which inspire confidence and loyalty. MAHMOUD EWIS
Egyptian
Dubai
06-12-1987
***********@*****.***
www.linkedin.com/in/mahmoud-
ewis-0290a4158
Alexandria University
Bachelor's degree in Business Administration.
Orange
Store Incharge
Creating business
Developing promotional material.
Handling damaged products.
Training new staff.
UAE Exchange
Teller
Process customer transaction.
Manage cash drawers.
Access account information.
Exchange currency.
Alshaya Group
Sales Associate Use Product Knowledge to Sell Various Types of Clothing. Provide Customers with a Memorable Shopping
Experience.
Help Customers Figure Out Their Size and Desired Fit. Facilitate Customer Transactions Using Point of Sale (POS) software.
Engineering Industrial Products
Public Relation Officer Responsible of preparing and submission transactions related to ministry of labors.
Responsible of preparing security pass of oil field (CICPA). Preparing ministry of immigration affairs required documents and Abu Dhabi city municipality.
PERSONAL SKILLS
Vodafone
Customer Service Representative Giving customers information about the products. Helping customers and answering questions.
Sell products to customers.
Resolve customers complaints.
Greeting customers warmly.
Able to work on my initiative or as part of a team.
Analysis and Decision-Making skills.
Managing tasks and problem-solving skills.
Detail oriented, strong organization and a high degree of accuracy.
Networking, negotiating, and problem-solving skills.
Excellent conceptual and analytical skills.
SOFTWARESKILLS
Microsoft excel
Microsoft Word
Microsoft Outlook
PERSONALITY
Fast Learner Problem Solving Time Management Team Working Self Motivated LANGUAGES
English
Arabic
IELTS - 2011
Microsoft system center - 2012
TRAINING COURSES
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