Manager Engineer
Resume:
*********@*****.***
Spring, TX 77382
Kevin J. Dunn
Profile
Experienced, IT leader with strong customer service and communication skills. Strong process analysis and improvements skills which enabled the development of fit-for-purpose technology solutions. Proven execution excellence which has resulted in a promotion and continued increase sphere of influence and level of responsibility.
Experience
Dell- 2019-2020 Round Rock, TX
IT Product Owner- Responsibilities and Duties included:
Used technical and industry experience to formulate product/ solution strategies.
Worked across functional areas to implement product/ solution strategies.
Provided Subject Matter Expertise (SME) for Archibus
Ensured that product/ solution features and specifications reflect customer requirements.
Directly interacted with cross-functional teams
Provided part time SME support to other projects in addition to current ones
Prioritized and managed the Team Backlog; ultimate arbiter on tradeoff decisions for the product
Familiar with TFS (Microsoft Team Foundation Server) for requirements documentation and project management
Advanced understanding of business goals and objectives as they relate to customer use cases and solutions
Biogen- 2004-2018 Spring, TX
IT Technical Project Lead- Responsibilities and Duties include:
Biogen is a Fortune 500 company which consists of 7,300 employees with annual revenue of 12.27B based in Cambridge, MA
Building and sustaining a strong partnership with Global Engineering and Facilities to analyze business needs for the organization
Responsible for a team of eight as well as and two external vendors for multiple projects
Ensured compliance with FDA requirements from an IT prospective.
Presented project justifications, updates to Executive level committees
IT System Owner for four business critical applications within global facilities, manufacturing and engineering departments
IT Lead for enterprise AutoCAD implementations and integrations from CMMS to several manufacturing systems
Knowledge of engineering and facilities IT applications and Business process to develop and implement technical solutions and/or processes.
Prepared project plans, software validation deliverables and test scripts for the applications upgrades and new implementations.
Collaborated with internal and external team and vendors to manage design, testing and implementation of solutions.
Developed, maintained documentation according to compliance standards.
Provided status reports to direct line and multiple matrix managers / stakeholders.
Promoted twice as a result of large business critical successful application implementations. Project budgets approximately 2 million.
Strong problem-solving skills and the ability to independently troubleshoot as well as develop alternative solutions to problems.
Interpersonal skills include the ability to interact well with a variety of personalities, craft skills and educational levels.
Executed several vendor on-premise audits for new vendors
Successfully migrated CMMS system from Maximo to Infor
System Administrator for Maximo and IT System Owner during upgrade
Work in cooperation with business application owners to develop training materials for new functionality and system upgrades.
Created ad-hoc reports using Crystal Reports, Cognos
Macgregor Inc.- 2003-2004 Boston, MA
Manager-Electronic Trading Certifications- Responsibilities and Duties included:
Managed all of the electronic trading certification process
Assisted many teams with Macgregor to diagnose and eliminate potential issues.
Keane, Inc.- 2002- 2003 Boston, MA
System Administrator with Biogen (Contract Role)- Responsibilities and Duties included:
Responsible for enterprise-wide technical support and administration associated with software (e.g. Calibration Manager, AutoCAD, Documentum, Maximo)
Ezecastle Software, Inc.- 2000-2002 Boston, MA
Electronic Trading Specialist- Responsibilities and Duties included:
Traveled to satellite offices across the US to train new employees
Trained Equity Traders and Account Managers on new functionality
The Longview Group, Inc- 1999-2000 Boston, MA
Technical Support Engineer- Responsibilities and Duties included:
Provided phone support for Landmark, a trade order management system
Traveled to Singapore to train Government of Singapore’s Traders
MRO, Inc (Maximo vendor)- 1998- 1999 Bedford, MA
Software Support Analyst- Responsibilities and Duties include:
Provided telephone support for Maximo Enterprise and related software
Traveled to client sites to assist them in their implementation of Maximo
Education
University of Rhode Island May 1997 Kingston, RI
Bachelor of Arts- Communication Studies
Computer Skills
Applications
Microsoft Office, Business Objects, MS Server 2018 and 2013, Relational Databases (Oracle, Sybase, SQLServer), Crystal Reports (8.5, 11, 2008), SQLPlus, TOAD, SQL Developer, Documentum,
Maximo, Datastream (EAM), Delta V, Johnson Controls BMS systems, InfoBatch/PI, Infor10, Calibration Manager, Archibus, Lenel OnGuard, Meridian EDMS, Primavera, Isotrain, Oracle EBS, Cognos.
References Available Upon Request
Contact this candidate