Work history
The Bromley Group New York, NY
Executive Assistant to Principal and Vice President February 2019- Present
· Managed Principals’ and Vice Presidents’ Calendar
· Prepared well- researched and accurate documents
· Organized and maintained all executive files and records
· Scheduled appointments across all time zones
· Created and updated all travel itineraries: domestic and international, including hotel, cars, etc.
· Reviewed and received emails on behalf of Principal
· Arranged all client events
· Generated reports for all client events
· Created agendas for all meetings
· Prepared expense reports in accordance to The Bromley Group’s policy
· Secured building access for all new personal
· Assisted the receptionist when necessary
· Maintained office culture
· Transcribed minutes from meetings, created presentations
Robert Half— Internal Employee New York, NY
Sales Support for the Creative Group April 2018- February 2019
· Assisted a team of sixteen
· Complied with RBH processes
· Coordinated team meetings and outings
· Ensured candidates fill out all appropriate paperwork according to testing
· Primary support for Recruiters and Sales team
· Scheduled interviews, answered phone calls, entered candidate’s information into Salesforce.
· Ran Sales reports, ordered business cards and marketing materials
· Handled candidate and employee expense reports
· Coordinated shipments and prepared shipping information
· Monitored daily operations and insured that the team was compliant with all processes
Robert Half Office Team – Long Term Contracts August 2016 – April 2018
International Insurance Society New York, NY
Executive Administrative Assistant to CEO October 2017- April 2018
· CEO support inclusive of general correspondence, presentations, and travel arrangements. Inclusive of itinerary development, meeting coordination, visas, air/ground and accommodations, expense reports
· Maintenance of Board and Committees inclusive of rosters, meetings and materials, and all related documentation and communication
· General administrative tasks inclusive of office management, reception/switchboard, customer service, maintenance of office supplies, document management, dissemination of mail, shipping/receiving, maintenance of organization’s technology documentation, equipment & licensing renewals, vendor contracts
· General correspondence including responses to inquiries, development and maintenance of
corporate communications inclusive of templates, forms, communications and logistics for organization’s programs
· Database input and updates including; creating mailing lists and database reports for marketing and analysis
· Developed and maintain financial files/purchase orders and serve as the financial clerk
· Coordination of personal matters and travel arrangements
HKS INC New York, NY
Administrative Assistant March 2017 - September 2017
· Delegated the Principals and Vice Principals email correspondence
· Primary support for all Principal’s team of twenty-four in the New York City Office
· Produced expense reports utilizing Chrome River Software
· Booked hotel rooms and flights for all out going HKS personnel using Egencia or personals’ preferred way
· Photocopying, mailing, and distributing paperwork and or mail
· Created and coordinated calendar invites for events
· Maintained office library (organized pamphlets and samples)
· Organizing catering for special events
· Arranged Staples orders for office needs
· Proofread documents for outgoing materials
· Maintained an electronic and hard copy filing system
Oscar Health Insurance New York, NY
Clinical Review Processor (Utilization Review Department) August 2016 – March 2017
· Worked analytically with the nurses and the physicians to drive open cases forward in a reasonable manner.
· Formed a Standard Operating Procedure (SOP) for Member Services to use when communicating with Providers.
· Established the Standard Operating Procedure (SOP) for the Clinical Review Processors.
· Communicated approvals/denials for medical offices in and out of the Oscar network.
· Completed required letters for communication between Oscar members or provider services for case specific information.
· Managed Out of Network pre-service requests and obtained necessary case documents for nurses and the physicians. Ex. (clinicals/letter of medical necessity)
· Coordinated with Out of Network hospitals to transfer the Oscar members to an In-Network facility.
· Worked closely with Oscars Contracting Team to acquire Letter of Agreements for Out of Network case negotiations
· Scheduled Peer to Peer meetings with Oscar doctors & with other case collaborating offices.
· Assisted the Concierge Nurses in communication with Oscar members regarding their pending case authorization.
· Searched for In Network Providers for the Concierge Nurses suitable to the member’s needs.
Education
College of Mount Saint Vincent Riverdale, NY
Bachelor of Arts Degree in Biology 2011 - 2015
Abilities and Skills
· Highly proficient in Microsoft Office and G-suite Software
· Experience with JIRA and Salesforce
· Experience with Concur
· Bilingual - Spanish
· Excellent Customer Service skills
· Excellent Phone and Communication skills
· Organized and detailed oriented; knack for understanding procedures and logistics
· Accurately record, remember, and verbally communicate detailed information
· Cooperatively work with others to produce and deliver quality work