MUSTAFA MAHMOUD AHMED MOHAMMED
OBJECTIVE It’s an honor for me to introduce this C.V. with my personal information to apply to work in your group as an employee contributing in the development of this corporation. EDUCATION&
PERSONAL
INFORMATION
Date of birth: 30-01-1992. - Address: 10th of Ramadan-square3-building10
Mobile: +2-010********. - Email: ******************@*****.***.
Military status: Fulfilled. - Marital status: Single.
Bachelor's degree Information Systems Future Academy (year 2014). TRAINING COURSES
Microsoft Certified IT Professional (MCITP)
Microsoft Certified Solution Associate (MCSA)
Microsoft Exchange Server 2013, 2016
Cisco Certified Network Associate Routing and Switching (CCNA)
Microsoft System Center Configuration manager
FortiGate Firewall Network Security.
Sophos XG Firewall.
Antivirus Kaspersky Security server.
VMware vSphere 6 Data Center Virtualization (VCP6-DCV)
VEEAM Backup and Replication
Microsoft SQL Server Data Base administrator.
Microsoft Azure Cloud Platform and Infrastructure
Administrating Microsoft Office 365 identity and Services LANGUAGES Arabic: Native English: Good (Speaking, Reading, Writing) SPECIALIZATION
AND TECHNICAL
SKILLS
Cloud Computing Architect (Converged and Hyper Converged) Infrastructure.
System Administration, Microsoft system services (Active Directory, DNS, File Servers, DHCP, WSUS, GPO, FSRM, Azure cloud ADDS…. etc.)
Networking and Security (Cisco, HP, NetGear, routers and switches, Aruba Wi-Fi) SDN
(VMWare NSX) Network Security (NGF Cisco ASA, Sophos UTM, FortiGate UTM, Palo Alto).
Virtualization (VMWare vSphere ESXI, vCenter Server, VMWare vRealize)
Storage technologies SAN, NAS, vSAN (Dell EMC, VMWare, IBM)
Data protection, Business Continuity, Backup, HA, DR technologies (Veeam, Dell Data Domain, Dell Networker,, Acronis Backup, Kaspersky Endpoint).
Microsoft Exchange Server on-premises, online, office365.
Hardware assigning, sizing for servers (HP, Lenovo, Dell EMC), Asset management
VOIP technologies (Grand Stream, Generic VOIP solutions). Page 2 of 4
EXPERIANCE IT Infrastructure Admin
ZEINAGROUP FOR TISSUES and PAPER INDUSTRY (FEB 2017 – Present) Responsibilities:
System Infrastructure:
Administering Microsoft Hybrid cloud services, Google G-Suite SaaS services.
Administering Microsoft services (Active Directory, DNS, Deploying user’s policies, FSRM, DFS).
Administering Microsoft Exchange 2016 on premises and Email security over Sophos MTA,
Administering of SAN storages Dell EMC SC3020 SAN storage, IBM Storwise V5000.
Administering Data protection and Backup processes assigning over Dell EMC Data Protection, Veeam backup for virtual environment.
Managing virtual infrastructure over vSphere ESXI hosts and vCenter server.
Performing needed document and analysis regarding infrastructure and platform.
Network Infrastructure:
Administering Enterprise Networks over Cisco routers & switches, HP, Net-Gear switches, VLANs, WAN technologies (IPSEC VPN, SD WAN, VLANs, 4G lines backup).
Administering, designing, monitoring of Aruba WI-FI devices, WI-FI controller.
WAN optimization and acceleration implementing, administration.
Security (Network –Data):
Administering network security over Sophos XG UTM, Enterprise Endpoint Kaspersky security center v11”.
Assigning, deploying, monitoring network, system performance, user policies and activities.
Monitoring, securing and troubleshooting Network and Data Center and Infrastructure issues.
Service Desk and Asset Management
Administering service desk and service operation over ManageEngine ticketing system
Administering service assets over ManageEngine asset management.
Projects:
Upgrading Microsoft platform (Active Directory, Microsoft Services, MS Exchange 2016) on-premises (private cloud) using virtual infrastructure (vSphere VMware).
Implementing endpoint security over Kaspersky central management servers.
Enhancing network performance, topology, Securing (LAN, WAN) over Cisco technologies.
Implementing virtual infrastructure over VMware 6.7 and Linux Suse OS for (SAP HANA) new implementation.
Implementing availability technologies over V-Center and SAN storage Dell EMC, Dell data domain backup solution, Veeam backup for virtual infrastructure.
Designing and deploying new network and system topologies onsite or offsite.
Deploying ManageEngine server for ticketing system and asset management. Page 3 of 4
IT System Admin
GIANT GROUP FOR CARTOON (SEP 2016 – FEB 2017)
Responsibilities:
Installation New Infrastructure’s Cables, Switches, Router’s
Lead Team Infrastructure when then update
Working with one more of the major server operating system
Responsible of:
Domain Controller, Active Directory server
File Server to share Recourses between User’s with permission
DHCP server, Group policy, Assign Delegation Users
Exchange Server2013 Troubleshooting and configure Mail flow, Recipients, Mail Box
Unified messaging
Anti-Virus Kaspersky server, deploying agent In Other Server’s Creating Tasks
and polices, schedule scan, update
Symantec backup server deploying agent in other server’s, user’s, planning system
Backup Strategy to Backup Data Daily and Put Planning Storage
FortiGate Firewall (policy & objects, web Filter, application control) User’s permission
Through web access, VPN session, Implementation UTM Technology
Grand Stream (VOIP Device) Installing and Configure To achieved VoIP Technology
Mange MMSQL Server Data Bases Achieved Backup & Restore Plan, Recovery SQL Agent, performance, maintaining the database, establishing policies, keeping HR attendance application and DoubleClick ERB system stable Over the Network
Assist IT Manager at Analysis and Implementation New ERP System.
Four DVR 96 Camera, 80 User, Router’s, Switch’s. IT Specialist
HELAL GOLDEN STAR GROUP (JAN 2016– SEP 2016)
Responsibilities:
Provide helpdesk support and resolve problems to the end user’s satisfaction.
Monitor and respond quickly and effectively to requests received through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Modify configurations, utilities, software default settings, etc. for the local workstation Utilize and maintain the helpdesk tracking software.
Assist with onboarding of new users.
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
Install, test and configure new workstations, peripheral equipment and software.
Maintain inventory of all equipment, software and software licenses.
Manage PC setup and deployment for new employees using standard hardware, images and software.
Assign users and computers to proper groups in Active Directory.
Perform timely workstation hardware and software upgrades as required.
Maintain the daily backups for the ERP system.
Page 4 of 4
IT Technical Support (Trainee)
ABB GROUP (JAN 2012 – MAR 2014)
Provide helpdesk support and resolve problems to the end user’s satisfaction.
Monitor and respond quickly and effectively to requests received through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process first-in first
Modify configurations, utilities, software default settings, etc. for the local workstation Utilize and
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional
Specialized equipment.
REFERENCES Name: Eng. Mohamed Saad
Title : Infrastructure Manager at Zeina Group
Currently Tile : Senior Consultant at Dell EMC
Master Degree : Computing Cloud
Tel: 012********
Name: Eng. Haithem Bahe
Title : IT Section Head at ZeinaGroup
Master Degree : Computing Cloud
Tel: 010********
Name: Eng. Tamer Mustafa
Title : IT manager at Helal Golden Star Group
Currently Tile : IT Director at Milano Group
Tel: 011********