Back office administration, Customer Handing

SREYA SARKAR

Mobile: +91-798*******

*****-***********.*****@*****.***

CAREER OBJECTIVE- To work in an organization providing a challenging work environment and be able to rise a position of responsibility &contributing to the Organization’s growth.

PROFILE SYNOPSIS

A result oriented professional possessing 7+ year’s experience in career.

Innovative and Creative individual with a high learning curve.

Comprehensive Problem Solving abilities.

Good communicator with excellent Team Management ability Industrial Trainings:

Name of the Industry NIPL Infra Projects Pvt Ltd

Designation Admin Executive

Duration June 2015 to till date

Roles and Responsibility

• Front Office Mnagement

Greeting all visitors

Handling queries and complaints via phone, email and general correspondence

Transferring calls as necessary

Taking and ensuring messages are passed to the appropriate staff member on a timely basis

Assisting with mail as required

Receiving and dispatching deliveries

• Administration and Office Management

Daily attendence of staffs

Organize a filing system for important and confidential company documents

Managing office supplies such as stationery, equipment and furniture

Maintain diary, arrange meetings and appointments and provide reminders

Vendor Management

Look after the payment, bilss and outstanding of cliens

Making Invoice, Quotations and P.O. by using CRM software

Coordinate with clients regarding service, orders and payments.

Maintaining office services as required (such as cleaners and maintenance companies)

• Personal Assistance to Director

Maintain diary, arrange meetings and appointments and provide reminders

Make travel arrangements and accommodations

Keeping record of Personal Insurance and Premiums Name of the Industry Dream Job Consultancy

Designation Operation Executive

Duration April 2013 to May 2015

Roles and Responsibility

Handle the counselling part and reach monthly targets.

Handle a team of 6 members.

Vendor Management.

Professional Skills

• Office Management, Vendor Management, Customer Service Professional Qualification

• Done Diploma course on Office Management and Customer Handeling from NIIT.

• MS Office.

• Internet.

Academic Qualification:

• 2011- B.A from Maheshtala College, University of Calcutta.

• 2008- H.S from Budge Budge P.K. High School.

• 2006-Madhyamik from Maheshtala Girls’ High Schhol. Personal Dossier

• Husband’s Name Pritam Das

• Date of Birth 18th March 1990

• Address 8 Fakir Das Mandal Lane, Howrah - 711101

• Linguistic Proficiency Bengali, Hindi and English Hobbies

• Listning Music

• Watching Movies

Strength

• Good Communication skill.

• Sincere & Hardworking.

• Comprehensive problem solving abilities.

• Good Leadership skills.

Declaration- I hereby declare that all the information furnished above are true to the best of my knowledge.

Date: Sreya Sarkar

Place: (SREYA SARKAR)

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