Assistant Manager

New York,*****

Jonquella J. Wheeler

*** ***** ******, #** • Brooklyn, New York 11212 • (C) 501-***-**** • (H 646-***-****

*****************@*****.***

Career Objective

Assistant General Manager for the last 9 months also a Restaurant supervisor offering over 9 years’ experience in fast paced and quick serve environments. Versed in planning daily operations, staffing, and inventory management. Strengths include organization with a high attention to detail and the ability to work with people of diverse backgrounds while completing multi-tas

Professional Experience

Family Dollar

10/2019-Present

Assistant General Manager

Brooklyn, New York

Worked appropriate shift with 12+ staff

Scheduled workers

Deposited money (nightly)

Assisted workers and customers with store issues

Maintain store working properly

Was on call

New York Aquarium 3/2018- 9/2019

Restaurant Supervisor Brooklyn, New York

Lead a team of 10-12 people during a shift

Recorded time and temperature of all food products for freshness

Maintain money and helped cashiers with cash and debit transactions

Completed food and orders for customers

Cleaned restaurant for next shift

Jetro 3/2016 – 9/2016

Front End Supervisor Brooklyn, New York

Provided customer service by greeting and assisting customers and responding to customers inquiries and complaints

Directed and supervised employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing service for customers

Monitored sales activities to ensure that customers received satisfactory service and quality

New York City Department of Parks & Recreation 10/2014 – 4/2015

Job Training Participant (JTP) Brooklyn, New York

Maintained city parks and ground areas

Ensured parks were safe for children’s use

Disposed of any large debris and removed garbage

Provided assistance in the office; answered phones, handled office documents, organized and maintained supplies, provided customer service for training and employment office

Kentucky Fried Chicken 1/2013 – 1/2014

Shift Supervisor Brooklyn, New York

Supervised 8-10 employees during shift, ensuring all procedures were followed

Recorded temperature of food and food storage areas such as freezers and refrigerators

Delivered daily revenue to bank for deposit

Maintained a running inventory by placing food and supply orders to keep the store well stocked

Education & Training

NYCHA Resident Training Academy 10/2017 – 11/2017

Caretaker J Training Program Brooklyn, New York

Obtained Occupational Safety and Health Administration 10 hour certificate

Obtained The New York City Department of Sanitation NYCHA Recycles! training certificate

Brownsville Academy High School 6/2007

High School Diploma Brooklyn, New York

Star Career Academy Culinary Arts/2012

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