Administrative Assistant Customer Service
Resume:
Agnes Kaczynski
Syosset, NY *1791
*****.*********@*****.***
Education
Bachelor of Business Administration Baruch College, NY, NY Marketing Major Graduated in May 2000
Professional Experience
Account Management /
Production Coordinator /
Corporate Purchasing Premier Supplies, NY, NY
January 2001 – March 2020
● Responsibilities included maintaining and growing sales
● Developing and cultivating relationships within existing accounts and prospecting new business
● Conducting all aspects of account management including customer service and price quotes
● Managing promotional and printing day-to-day operations
● Procurement and product sourcing
● Working with vendors to coordinate and complete jobs in a time sensitive environment
● Researching and negotiating prices with manufacturers
● Invoicing of printing projects upon completion and ensuring appropriate billing to clients
● Handling extremely heavy e-mail and phone traffic
● Altering and updating promotional materials and merchandise
● Overseeing and training new employees
Administrative Assistant Poler Contracting, Brooklyn, NY August 1996 – December 2000
● Responsibilities included scheduling appointments for large client base
● Providing and ensuring excellent customer service
● Preparing proposals, contracts and main correspondence
● Word processing of various documents
● Filing and file maintenance
● Coordinating multiple office projects
● Handling day-to-day operations
Skills
Very good interpersonal and organizational skills. Fast learner with ability to handle multiple tasks at once. Detail oriented. Able to solve problems under extreme time and financial limitations. Great computer skills such as BMI Software (Navision), Microsoft Office (Outlook, Word, Excel) Working knowledge of Adobe Photoshop, Illustrator, Acrobat Fluent Polish (oral and written)
References available upon request
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