Manager Sales

Jennifer de Slegte

Conroe TX *****/ 214-***-**** / ********.********@*****.***

OPERATIONS/SALES MANAGER

Successful Operations/Sales Manager and consultant with more than 25 years of experience and a common-sense approach to goal achievement. A proven leader with a track record in finding creative solutions that gets results. Strong builder of customer relationships and the ability who challenges others to think outside-the-box brings new ideas to market.

Strengths

Business Development

Multi-Site Management

Healthcare Claims Management

Policies, Processes & Procedures

Call Center Management

Building Empowered Teams

Profit & Loss Management

Regulatory Compliance & Reporting

Recruitment & Staffing

Workforce Planning & Scheduling

Vendor & Outsourcing Liaison

Motivating Teams

Strategic & Operational Planning

Budgeting & Forecasting

Systems Support

Cost & Internal Controls

PROFESSIONAL EXPERIENCE

AeroCare Holdings (2016 to 2020)

Privately-Held Full-Service Durable Medical Equipment (DME) Company

Located out of Orlando Florida

Regional Operations Manager

Managed all operations and sales activities and staff of multiple (5) locations

Hired, trained and developed new and existing sales and operation teams

Led a team of 72

Managed 5th largest region and location within a company of over 350 locations throughout the United States

Increased Documentation Performance from 73% to 88% with a company goal of 90%

Managed multiple divisions within Region- Hospice as well as insurance division

Responsible for P/L

Managed Call Center for CPAP Resupply

AMN Healthcare/Staff Care (2013 to 2016)

Publicly Traded Company

Located in Irving, Texas

Sales Associate 2/13-12/14

Sales team for the Behavior Health Division

Sales Support Team Lead 12/14-4/16

Trained team on current and new processes

Team SLAs went from 63% to an average of 98% within 60 days of start up.

Updated processes to make them conducive with current system

1st and 2nd quarter performance award

Highest customer service recognition

Business Owner-Jenny Lynn Antiques 2012-2014

Bought and sold antiques

Brightree (2012-2013)

Privately-Held Medical Billing Software Company

Located in Lawrenceville, Georgia

Senior Consultant

Delivered consulting services while working closely with Brightree Project Managers to ensure adherence to project plans and timelines for on-time, on-budget go lives

Utilized process streamlining methodologies to reduce order management cycle times and increase cash velocity

Assisted in building client capabilities by training, coaching, and mentoring client personnel

Identified add-on implementation services that provided substantial client value

OmniSYS, LLC (2011-2012)

Privately-Held Medical Claims Reimbursement Software Solutions

Located in Dallas, Texas

Manager, Product Solutions & Regulatory Affairs

Managed a startup sales division that doubled company revenues within the first 60 days

Led 25 direct reports in job performance and professional development

Collaborated with the Senior Vice President and Account Managers on product solutions and industry compliance as well as Medicare regulatory issues for prospective and existing clients

Managed documentation, outreach and audit compliance services as well as industry updates

Maintained knowledge on overall product information, changes in Medicare/State/Contract funding procedures, and updates to policies and procedures with respect to the compliance of State and Federal regulations

Pacific Pulmonary Services (2006-2011)

Privately-Held Full-Service Durable Medical Equipment (DME) Company

Located in Novato California

District Operations Manager/Sales Manager

Consistently Ranked in the Top 5% on Internal and External Audit Ratings

Led a team of 18 with the lowest turnover rates in the company through effective management

Ranked top sales district in the company for revenue gains 44% of the time (8/18 months)

Increased Documentation Performance from 75% to 90% within 3 months

Over saw corporate acquisition of over 1000 new patients

Managed all operations and sales activities and staff of multiple locations

Hired, trained and developed new and existing sales and operation teams

Jockey International, Inc. (2004-2008)

Privately-Held / $430M Revenues Clothing Manufacturer/Retailer

Located in Racine Wisconsin

Service Merchandiser

Provided sales support services in an assigned territory

Maintained ongoing relationships with assigned clients to enhance the company brand and image

Maintained strategic partnerships to increase revenues

J.C. Penney Corporation (1984-1993)

Publicly Traded Company: NYSE: JCP / $12B Revenues

Located in Plano Texas

Senior Merchandise Manager

Supervised a successful team of 20 merchandising professionals using a Transitional Leadership style

Led a team responsible for $6M annual sales revenues

Developed ongoing rapport with new and existing vendors to build and procure new product lines

Set measurable goals for management teams and developing strategic selling strategies

EDUCATION

Bachelor of Arts in Business Administration

William Woods University, Fulton, Missouri 3.8 out of 4.0

Affiliations/Activities/Societies

National Association of Professional Women, Active Member

Chamberlain Dance Studio, Director of Fund Raising - Raised $40,000 in 2 years

Habitat for Humanity, Volunteer

Meals on Wheels, Volunteer

Alpha Phi Sorority, Vice President & Pledge Trainer, William Woods University - Alpha Chi Honors

References upon request

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