Accounting Account
Resume:
C
Lania Caslow
**********@*****.***
Fairfax, VA, 22032
SUMMARY
Staff Account focused on Billing. Actively pursuing an opportunity to perpetuate the Eaton DC's values in another accounting role. Adept in building quality, professional connections and managing key accounts to ensure timely payments and efficient processing. Energetic and industrious with a proven history of cultivating productivity and quality.
Articulate Senior Staff Account driven to succeed. Strategic planning and client relationship management expert.
Results-oriented, strategic
Experienced Credit Control Officer proficient in collections procedures, payment plans, and regulatory compliance. Offering twenty years experience in financial and customer service positions.
SKILLS
Billing inquiry management
Account reviewing
Debt consolidation planning
Payment processing
Appointment scheduling
GL entries
Billing and coding
EXPERIENCE
Accounts Receivables
Washington, DC
Four Seasons Hotels/ Aug 2011 to Nov 2018
Established complete accounting structures, processes and controls to meet business requirements.
Managed financial operations, month-end reporting, financial schedules and reconciliations.
Investigated and resolved discrepancies in monthly bank accounts.
Developed strong professional rapport with vendors and clients.
Executed account updates and noted account information in company data systems.
Managed all payments processing, invoicing and collections tasks.
Monitored past due accounts and pursued collections on outstanding invoices.
Processed invoice payments and recorded information in account database.
Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
Processed over 30 payments every week.
Examined and processed chargeback notifications to customers for payment to avoid releasing debt to outside collection agencies.
Generated, mailed and monitored invoices.
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Contacted customers in person at personal and business locations to collect payments directly.
Reviewed accountantÆs book entries to ensure accuracy of the G/L.
Reached out to customers to verify information and follow up on issues.
Reviewed credit records to evaluate customer histories.
Initiated payment recovery for over payment.
Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
Responded to more than 10 telephone calls and emails each day, setting up appointments, answering questions and collecting information about specific concerns.
Accepted and processed customer payments and applied toward aging account balances.
Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.
Staff Accountant
Eaton DC Nov 2018 to Current
Mitigated risk, maintaining full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.
Researched and resolved collections disputes to maintain customer relationships.
Processed check requests and invoices for 1 location every week.
Coded invoices and other records to maintain organized and accurate records.
Managed over 100 accounts worth over $$$ with accuracy in Sun .
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Implemented corrective actions by mitigating financial discrepancies, saving money and diminishing system flaws through project completion.
Reconciled bank statements and credit cards monthly.
Accurately tracked, verified and approved accounts payable and accounts receivable invoices and total balances into financial software, conducting monthly balance sheet reviews to reconcile variances.
EDUCATION AND TRAINING
High School Diploma
Woodrow Wilson High School DC
District of Columbia
Some College (No Degree): Accounting Course
NOVA
Fairfax, VA
ACCOMPLISHMENTS
Accounting Skills - Operated computers programmed with accounting software to record, store, and analyze information.
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