LINH KIEU
Bloomington, Minnesota C: 682-***-**** **********.****@*****.***
SUMMARY
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity. Familiar with verifying assets, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
SKILLS
Appraisals, Note, Income and Asset Documents
Account verification and reconciliation
Customer service-oriented
Teller background
Proficient with MS Word, Excel, PP, and web
Strong problem solving skills
Detailed- oriented
Time management
EXPERIENCE
08/2020 to Current
Post Closing Quality Control
TENA Companies, Inc Saint Paul, MN
Enter information into SecondLook and bookmark information within the imaged file that is pertinent to the reverification function.
Identify, set-up, and bookmark all applicable documents within a mortgage file to be reverified with third parties.
Maintain a quantity of at least 14 loans perday and quality of output that meets or exceeds the established standards of management.
Using proper language and grammar, clearly describe in writing the relevant circumstances found within the loan file in the form of exceptions and observations.
Other duties as assigned.
09/2019 to 05/2020
Mortgage Loan Processor
Wells Fargo Minneapolis, MN
Entering Loan information into the system, submit complete loan file to the underwriting for review.
Working with 15-30 Conventional, Bifurcation, Government Loans (GRH, VA, FHA) that include DU, LP daily while maintaining 97% quality and 0.70 EPPH.
Reviewed and validated details of loan applications and closing documentation.
Prioritizing and/or managing assigned pipeline to meet anticipated closing date and performance metrics.
08/2018 to 08/2019
Payment Processor
Radius Global Solutions Bloomington, MN
Maintained account accuracy by reviewing and reconciling checks daily
Accurately and quickly prepared and process up to 300 payments per day
Verified and submitted timekeeping information for accurate and efficient payroll processing
Analyzed figures, postings and documents to maintain accounting program accuracy
07/2017 to 08/2018
Relationship Banker
TCF Bank Brooklyn, Minnesota
Modified, opened and closed customer accounts
Rapidly and efficiently prepared customer, ATM cash, and change orders
Opened accounts with cross sale ratio of 4 products daily
Drafted monthly summaries to review level of client participation and identify targets for follow-up calls
Advised customers on bank products, services and financial planning options
05/2016 to 12/2016
Accounting Assistant - Contract
Cameron's Coffee Shakopee, MN
Researched, tracked, and restored accounting or documentation problems
Compiled general ledger entries on a short schedule with nearly 100% accuracy
Performed complex general accounting functions, preparation of journal entries account analysis and reconciliations
Applied proper codes to invoices, files, ad receipts to keep record organized and easily searchable
02/2014 to 12/2016
Math Tutor
Normandale Community College Bloomington, MN
Implemented peer tutoring system to enhance comprehensive understanding of math techniques and increased students test scores by 30%
Identified students with math anxiety disorders and other learning challenges and referred to appropriate profession for further help
Tutored 35 students per week in private sessions by providing detailed lesson plans, assessing students progress and communicating with teachers, students, and parents about outcomes
EDUCATION AND TRAINING
Associate of Applied Arts: Accounting
Normandale Community College Minneapolis, MN