Abigail Gould
*********@*****.***
www.linkedin.com/in/abigailgould-241b88112
OBJECTIVE:
Focused and motivated to build a professional career by working with dedicated professionals and mentors in a competitive and forward-thinking environment.
EDUCATION:
Lindenwood University
Bachelor of Arts in Historical Studies
Secondary Education Certification in Social Science
WORK EXPERIENCE:
Lululemon – Educator – September 2018 – March 2020
Advocate for lululemon athletica’s values and guest experience
Oversees the execution of certain deliverables requested by the manager
Present on the retail floor encouraging sales with customers
Represent store at all required meetings, events and classes
Butler’s Pantry – Server - October 2017 to October 2018
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about food options and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests
Regularly checked on guests to ensure satisfaction with each food course and beverages
Helped set up banquets for diverse community and fundraising events
Skillfully anticipate and address guests' service needs
Consistently adhere to quality expectations and standards
Lafore Trucking Service - Office Assistant – May 2016 to October 2017
Prepare and mail out invoices daily
Organize and track purchase orders
Liaise with customers and suppliers
Perform audits on fleet logs
Receive and assist customers and visitors
Assist with the organization of office files and paperwork
Abigail Gould
*********@*****.***
www.linkedin.com/in/abigailgould-241b88112
Sheridan’s Frozen Custard - Manager – May 2014 to May 2016
Manage operations with integrity and knowledge
Maintain proper healthy and safety regulations
Monitor product and waste costs to remain within goals
Train and coach staff on service practices
Cash management
Camp Ondessonk - Camp Counselor/ Life Guard - June 2015 – July 2015
Evaluated swimmers and regularly observed and documented behaviors and skills developed
24 hour responsibility for managing daily activities of a diverse group of girls
Managed water safety for campers
Westhaven Bath and Tennis Club - Life Guard - Summer 2014 & Summer 2015
Prepare the pool and pool deck for opening
Manage the member reception desk and cash payments for guests buying daily passes
Maintain and enforce safety rules for all members and guests
EXTRA CURICULAR ACTIVITIES:
Lindenwood Women’s Soccer Team
Member of the Honor Roll
Member of the French Club
Member of Honors Master Choir
JV Soccer Captain
Boys & Girls Club Volunteer
FCA member 4 years
Teen Court Juror and Trainer
REFERENCES:
Annette Eckart – 618-***-****
Candice Kusmer – 618-***-****
Megan Bertelsman – 618-***-****
Katie Flamm – 314-***-****