Driver Customer Service

Frank Ramirez

**** ******* ******, *** ******, TX

469-***-**** • ***********@*****.***

OVERVIEW

Looking for continued growth in satisfying customer’s needs, career development opportunities, problem-solving, organizing and coordinating tasks, detail oriented and can provide guidance/advice/training as a leader to others.

QUALIFICATIONS

Over-the-road long haul driver in 48 states – Inventory control – Auditor – Shipping and Receiving - Dock coordinator - Inventory warehouse supervisor – Dock Master.

PROFESIONAL WORK EXPERIENCE

DSV, Grand Prairie, TX (2010-Present)

Warehouse Auditor

Audited inbound and outbound products for accuracy, damage control and maintained proper location for product storage.

Cross trained to assist in other departments when needed.

Trained new employees the proper procedures within their work area.

Maintained radio contact to coordinate with customer service where to place inbound and outbound trucks at docks.

7-SIGMA, Minneapolis, MN (2005-2010)

Inventory Supervisor

Maintained inventory control in the sub-cage and warehouse.

Oversaw the shipping and receiving departments.

Performed in-house inventory control and adjusted the inventory in/outs.

Evaluated the performance of employees yearly or as otherwise needed.

WERNER ENTERPRISE, Dallas, TX (2002-2005)

Professional Long Haul Driver

•Operated an 18-wheel semi-truck over the road doing dedicated runs for just-in-time loads.

•Coordinated routing and trip scheduling

•Entered driving log information in the Qualcomm online tool.

FCI/CONCORD Addison, TX (1999-2002)

Shop Forman

•Maintained placing of inbound/outbound trucks at dock doors.

•Performed in-house inventory and quality control in the shop.

•Processed cash transactions for will-call customers.

EDUCATION

R. L. Turner High School, Carrollton, TX

Richland College, Dallas, TX

Tri-State Truck Driving School Palmer, TX

Asher College, Addison, TX

Volunteering Opportunities

•Director for Bible class

•Packing shoe boxes for the Samaritan’s Purse Operation Christmas Child

•Boxed meals for the Prestonwood Baptist Church Food Pantry

•Texas State Guard

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