Medical Assistant Service Representative
Resume:
Everett Wa *****
********@*****.***
Alicia Velice
Experience
March 2018- May 2018 Aerotek
Bothell WA,
EagleView, Customer Service
Handled Calls from Customers
Placed Orders for Roof Reports
Filed Report Corrections
Filed Report Disputes
Followed up with Customer in regards to Report Disputes
Emailed Customers with Information
Downloaded and Sent Reports
Found Correct Structures to be measured
Created Site Maps
Assisted Both Adjustors, and Contractors in ordering
May 2017- January 2018 Office Team
Lynnwood WA,
Reed Hein and Associates, Temp Account Coordinator
Administrative Support
Data Entry
Document Verification
Creating New Customer Files
Customer correspondence
Handled Mail
Scanned and Entered and Labelled Documents accordingly into Salesforce
Sent out Welcome letters and Exit Letters
Accessed files in Salesforce
March 2016- January-2017 Express Employment Professionals Everett WA
BE Aerospace, Panel Shop
. Assure that panel has no defects
. Work well with a diverse crew to assure quality
. Organize and clean work space to assure it meets 5S standards
. Ability to read drawings and assure the work item is within spec
. Able to use the proper tools for the job
. Assured items needed to do job were stocked
. Helped out and learned other positions
. Applied part mark
. Assisted work flow to meet daily goals
2009-2015 Swedish Medical Center Seattle WA
Nutrition Department Diet Clerk
Answer Phones and take diet orders
Assure patients are receiving the correct foods for their specific diets
Use Epic and knowledge of diets to enter patient diets into the computer.
Keep track of specials and dietary items
Inventory stock and requisition new stock, organize back stock
Watch for and recognize security risks and thefts, and the policy in dealing with these.
Proficient and knowledgeable in CARE and Culture of safety
Assisted patients on floors with ordering daily meals, assuring both nutrition guidelines and diet specifications are met.
Kept work space clean, organized and up to code.
2005-2009 Nordstrom Rack Lynnwood WA
Customer Service Representative
Greet Customers and offer help in finding items in store or online
Inventory, Stock
Opened and closed cash registers making sure they all balanced
Accept returns or transact exchanges of merchandise
Watch for and recognize security risks and thefts and using the correct policy to deal with the event.
Requisition special items for customers
Offered and explained the benefits of a Nordstrom card and or Debit card.
Prepare store for shop ability and clean shelves counters and tables.
.
Education
Everett Community College, Nursing Department
Prerequisites for Medical Assistant Degree
Prerequisites for Bachelors of Arts and Science’s
Edmonds Community College
Culinary Arts
Interests
Health Care, Culinary Art, World Events and Issues
Was a member of Future Farmers of America
Participated in Close Up, an Organization that taught High School students about Government and World Issues
Served on the Budget Committee
Member of the Multi-Cultural Center at EVCC
Additional Skills
Experienced with Multi Lined Phones
Proficient in Microsoft Word and Office
Knowledge of Epic and Hospitality Suites
Proficient in Microsoft Share Point
Knowledge of Sales Force
Cirrus
In Contact
Xactimate and Xactinet
Eagleview Software;Image Grabber, Order Controller, and Order Manager
Google Maps and Explorer Maps
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