Barista

Abdulkhalick Altamira Anwar

Home Address: Brgy. *, Sto. Rosario, Lucena City

Current Address: Al Nahda 1, Dubai, UAE

Contact Number: +971*********

E-mail: *********@*****.***

CAREER OBJECTIVE

To deliver a friendly and efficient customer service and to create a warm and welcoming atmosphere for all customers with the key aim of retaining old customers and attracting new customers.

To pursue a challenging and rewarding career, where my knowledge and skills gained from my own degree and experiences, which can developed in company values integrity and gives high regard for personal development. EDUCATIONAL QUALIFICATIONS

Primary: Dansalan Elementary School (School Year 1992-1998) Secondary: Quezon National High School (School Year 1999-2003) Tertiary: Manuel S. Enverga University Foundation

Hotel and Restaurant Management Course

(Undergraduate – School Year 2003-2004)

Vocational: LMSTC, Iyam, Lucena City

Air-conditioning and Refrigeration

3-months vocational course (January – April 2011)

EMPLOYMENT BACKGROUND

Position: Barista (Coffee Maker)

Company: Kava & Chai

Working Period: February 2020 - Present

Specialty: Manual Brewing of Chemex, Aero Press, V60, Shyphone Job Tasks:

1. Food encoding

2. Inventory of products

3. Transfer in and out of products

4. Food cost analysis

5. Daily Sales report

6. Cash reconciliation

7. Training of new barista which includes the following: a) Making multiple drinks simultaneously

b) Clean or sanitize work areas, utensils, or equipment c) Regulating the temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

d) Describe menu items to customers or suggest products that might appeal to them, providing information with product details such as coffee blend. e) Order, receive, or stock supplies or retail products. f) Receive and process customer payments.

Position: Head Barista

Company: Attibassi Italian Coffee Shop (Sharjah)

Working Period: February 2019 – January 2020

Position: Senior Barista - BM

Company: Costa Coffee – Muscat, Sultanate of Oman

Working Period: September 19, 2014 – May 23, 2018

Achievement: Employee of the Month (June and November) Position: Salesman

Company: SM Department Store – Lucena, Philippines Working Period: September 7, 2012 – September 10, 2013 Position: Sales Representative

Company: Mobile Gadget Telecom- Greenhills Shopping Center, San Juan, Philippines

Working Period: December 12, 2010 – February 17, 2011 GENERAL DUTIES AND RESPONSIBILITIES

Deliver excellent customer service at all times.

Cleaning of work areas.

Keep up-to-date with current promotions and new products.

Make customers aware of offers and suggest product that might appeal to them.

Speak to customers to ensure that they are satisfied.

Maintain personal knowledge by completing in-house training and workbooks.

Always adhere to all company policies and procedures and licensing laws.

Be involved and contribute at team meetings.

Carry out instructions given by the management team and head office.

Order, receive, or stock supplies or retail products. SKILLS AND QUALIFICATIONS

With pleasing personality and integrity.

Hardworking and flexible.

Can work honestly, with determination and compassion.

Computer literate.

CHARACTER REFERENCES

Name: Mr. Paul Bawasit

Occupation: General Head Manager (Costa Coffee)

Address: Muscat, Sultanate of Oman

Name: Mr. Aidarous Mustafa

Occupation: General Manager, Attibassi Italian Coffee Shop Address: Sharjah, United Arab Emirates

Name: Mr. Sameer

Occupation: General Manager, Kava & Chai

Address: Dubai, United Arab Emirates

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

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