Sales Manager
Resume:
BENTA NKROMAH
PROFILE
After studying Political Science and Cyber Security at The University at Albany I am ready to work at the forefront of technological advancements in society.
While in school I held the position of Creative Director for W.A.C.R.I.A (Women and Children Rights in Africa) and was responsible for creating interesting and educational programs that rose awareness on political and social problems faced in the African diaspora. During this time, I was also an active member of Project Inspire, a community service based organization and UAlbany’s NAACP student chapter.
CONTACT
PHONE:
EMAIL:
**********@*****.***
VOLUNTEER WORK
Afropunk LLC: Cleaned Commodore Barry Park & repainted the fences that surround the circumference of the park
Project Inspire: Christmas Cards for Orphans, PB&J sandwiches for the homeless
Breast Cancer Walk Albany Washington Park
EDUCATION
University At Albany
09/2015 – 07/2020
Bachelor’s in Political Science & Cyber Security
Honor Student 2015-2017
UAlbany club Wrestling 2017
WORK EXPERIENCE
Macy’s Salesfloor Manager
11/2019–04/2020
Responsible for solving customer and overall store related conflicts on all three levels of our store, alerted of problems by a company mobile phone. Made decisions to move staff to busy departments when necessary to maintain neat merchandise and short lines at cash registers. Trained on all security and money procedures for closing and opening the store.
Macy’s Intimate Apparel Sales Advisor
04/2019–11/2019
As an intimate apparel sales advisor, I was trained to give bra measurements to customers at request and suggest undergarments that fit their needs. Responsible for completing all consultations and sales myself and helping customers navigate the Macy’s app.
Target Sales Associate
10/2016–09/2018
Worked at two locations depending on the time of year, Colonie Center, Albany & Rego Park, Queens. Provided consistent customer service throughout the store, maintained neat aisles and organized merchandise, worked cash registers.
SKILLS & RELEVANT COURSEWORK
Management
Extensive Knowledge in Microsoft Office, Excel & PowerPoint
5+ years Customer Service
BITM: Information Technology Management
Digital Forensics
Public Policy
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