Natasha Williams
**** ****** ***. **** * Lubbock, Texas 79413 PHONE 806-***-**** **************@*****.***
CAREER OBJECTIVE
Seeking a lasting career opportunity that will allow me to use my customer service skills, leadership, critical thinking, and organization abilities to aid in the proper and efficient management of a professional field.
EDUCATION
BS Interdisciplinary Agriculture, 2015 (Summa Cum Laude)
Texas Tech University, Lubbock, TX
PROFESSIONAL EXPERIENCE
June 2019-October 2020 E-Tech Environmental Safety & Solutions Odessa, TX
Asbestos Project Manager, Asbestos Inspector, Air Monitoring Technician, Mold Technician
Manage projects and customer relations.
Process customer accounts and reports.
Develop project speculations.
Provide hands-on inspections and abatement air monitoring.
Manage project details and crew members.
September 2015–May 2020 Tommy Potts Farmers Insurance Agency Lubbock, TX
Customer Sales Representative/Certified Representative
Manage customer inquiries in person, on the phone, and via email.
Provide customers with accurate information regarding their accounts.
Manage accounts receivable and customer accounts.
Process customer payments.
Use critical thinking and problem-solving skills to assist customers.
Conduct collection calls for past-due payments.
October 2012–November 2014 Abuelo’s Mexican Restaurant Embassy Lubbock, TX
Server
Exercised food safety while providing excellent customer service.
Demonstrated my communication skills on a constant basis.
Processed customer payments.
Educated customers on menu options and specials.
October 2011–October 2012 Abuelo’s Mexican Restaurant Embassy Lubbock, TX
Hostess
Exercised my organization skills to seat customers in an orderly manner.
Maintained records of open tables for seating
Managed reservations in person and on the phone.
Provided customer service by greeting customers.
SKILLS
Proficient in Microsoft Word; familiar with Excel and PowerPoint.
Competent with financial transactions.
Expert in customer relations.
Self-motivated without supervision.
Proficient in time management and project building.
Experienced in crew management.