PROFESSIONAL OBJECTIVE
To inspire a team commitment to company goals, management objectives and high quality performance standards by contributing exceptional sales, managerial, organizational, operational, project management and communication skills to a challenging and rewarding Sales/Account Manager position where advancement and compensation are based on personal performance.
SUMMARY OF QUALIFICATIONS
Dedicated sales and marketing professional for over 25 years with a background of successful planning, project management and operations with seamless execution.
Strong negotiating skills and strong phone/communication skills, as well as high energy, self-motivation and a positive attitude
Establishing priorities and managing multiple projects in a fast paced environment through exceptional analytical, interpersonal, organizational, written and oral skills with profound attention to detail.
Resourceful and inventive in developing and implementing creative solutions with enhanced sensitivity to cost, efficiency and deadlines.
Experienced in providing written and oral presentations.
Detailed-oriented, self-starter, who is organized and goal oriented.
Hiring/terminating, supervising, scheduling, training, evaluating, and motivating support staff.
Skilled in utilization of various computer programs including, Microsoft Word, Excel, Publisher, PowerPoint, Sales Force, etc.
Real Estate License, Florida 2004
PROFESSIONAL EXPERIENCE
Keller Williams (Orlando, FL) – Real Estate Agent 7/2020 - Present
Landry’s Inc / Bubba Gump Shrimp Co. (Universal CityWalk, Orlando, FL) – Sales Manager 2/2019-6/2020
Responsible for all group sales for social, corporate and student groups.
Maintain close working relationships with local and International Tour Operators.
Responsible to build and maintain Concierge Ambassador Program, working with local hotel partners (Expedia, Destination Universal, All Guest Services, Westgate, etc.)
Responsible for all charity related programs monthly (Read Across America, Second Harvest Food Bank, A Gift for Teaching, etc.)
Vines Grille & Wine Bar (Orlando, FL) – Event Manager 2014-2019
Responsible for revenue generation resulting in sales of over $1.5 million/year for individual and group bookings.
Maintain private dining arrangements with the client to include, menus, pricing, wine selection, billing, audio visual, décor, etc.
Distribute information in a timely manner to the appropriate areas of the restaurant. Remain in constant contact with clients.
Track repeat business and build on relationships for repeat/future business.
Identify key markets to generate core business of private rooms. Develop marketing plan to target these markets to maximize both space and revenue.
Worked closely with Director of Operations and GM on food & beverage, social media content and promotions.
Convention Planning Services (CPS) (Orlando, FL) - Sales Account Executive/Corporate Event Planner 2008-2014
Develop and execute program/event planning as a Destination Management Company for a broad range of events including executive meetings, Incentive Programs, team building, off-site events, venue/menu selection and buyouts (attractions, restaurants, etc.), golf tournaments, themed events, etc from sales process/pre-planning to execution for groups of 30-2000.
Establish and maintain close working relationships with all vendors on new products and negotiations.
Established and maintain new and existing corporate, incentive and third party accounts developing sales and marketing strategies for target markets within assigned territory.
Prospect for new business through marketing campaigns, including telemarketing, direct mail, targeted tradeshows and hotel partnerships.
Program Management to maintain active troubleshooting and negotiating involvement through program completion.
Zip Realty (Orlando, FL) – Real Estate Agent 2004-2008
Adept in contract and drafting, negotiation, marketing research and client analysis.
Prepare documents such as representation contracts, purchase agreements, closing statements, etc.
Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting based on current market conditions.
Compared properties with similar properties that had recently sold to determine competitive market prices.
Promoted sales properties through advertising, open houses, multiple listing services and other online advertising platforms.
Closed an average of 15 properties per year.
Cruises Only, Inc. (Orlando, FL) – Manager/Trainer/Sr. Cruise Consultant 1992-2004
Senior Cruise Consultant; Golden Anchor Award Winner for top sales performance 7 years in a row.
Handling a large volume of incoming calls in a fast paced call center environment with emphasis on closing the sale.
Managed sales staff of over 100 agents.
Managed scheduling requirements for efficient staffing of sales agents.
Developed and implemented a coaching program to increase job performance skills and maintain quality assurance for all sales agents.
Marianne Marsiano
7580 Toscana Blvd, Orlando, FL 32819
407-***-**** Mobile
*********@*******.***