CURRICULUM VITAE

BALAGANESAN A

*\**, South Street

Sakkammalpuram

Sevalpatti post

Sivakasi Taluk

Virudhunagar –District

Tamil Nadu-626140. Mobile: 908-***-****

E-mail: adhjft@r.postjobfree.com

Objective

Seeking a challenging position in IT industry where my technical skills & past experience will greatly enhance the company's success and my personal growth.

Professional Experience

Position Company Duration

Customer Support Engineer. HCL Info systems Limited 2nd May 2013 to 12th Dec 2016 Senior System Administrator Six sigma soft solutions Pvt Ltd 7th April 2017 to 4th Jan 2019 Call center Associate Aparajitha Dynamic Synergies Pvt Ltd 12th Feb 2019 to 10th March 2020 Technical Summary

Installing, configuring, managing, troubleshooting Microsoft Operating Systems, Applications Software, Drivers and implementing of LAN.

Installation and updating of antivirus.

Service Pack Updating And Patch Updating.

Troubleshooting Internet Problems Both Internet and Intra-Net.

Installation of Printers, All in One (Printer, Scanner) and Troubleshooting Network printer.

Remote Control tools –skype desktop sharing, Windows Remote Assistance.

Outlook configuration and troubleshooting (outlook 2016)

Routers and switches troubleshooting

Technical Skill Set

Operating Systems : Microsoft Windows XP, Microsoft Windows Vista, Windows 7, Windows 8, Windows 10, Windows server 2003,Windows server 2008(DHCP,DNS installation and configuration).

Professional Training

One Month Computer Hardware Training from HCL training Center Hydrapad. (This covered Basic Computer Hardware, OS installation & Troubleshooting. Personality development and communication training)

Job Profile

Company I: HCL Info systems Limited

Time Period: 2nd May 2013 to 12th Dec 2016

Worked as a Desktop Support Engineer for providing IT solution for all Nationalized Banks

Nationalized Banks ( Canara Bank, Syndicate Bank, South Indian Bank,PNB & IOB )

Work also involves maintaining Thin clients & PC of various clients in Mysore

Configuring Client Pc for Bank requirements like IE, Printer configuration, File Sharing& mail configuration etc.

Troubleshooting the servers in case of Hardware failures.

Printer troubleshooting and Configuration

Company II: Sixsigma softsolutions Pvt Ltd:

Client: Tata Consultancy Services

Time Period: 7th April 2017 to 4th Jan 2019

Installing, configuring, managing, troubleshooting Microsoft Operating Systems, Applications Software, Drivers and implementing of LAN.

Installation and updating of Symantec endpoint production antivirus.

Service Pack Updating And Patch Updating.

Troubleshooting Internet Problems Both Internet and Intra-Net.

Installation of Printers, All in One (Printer, Scanner), Network printer configuration and troubleshooting

Familiar with ITSME Ticketing Tool.

Remote Control tools –skype desktop sharing, Windows Remote Assistance.

Configuring video conference

Symantec DLO backup installation and configuration

Outlook 2016 installation, configuration and troubleshooting.

SAP installation, configuration and troubleshooting. Company II: Aparajitha Dynamic Synergies Pvt Ltd:

Client: TVS Electronics Pvt Ltd

Time Period: 12th Feb 2019 to 10th March 2020

DMP, Label, thermal printer’s installation configuration and trouble shooting.

Bartender installation and configuration

All types of scanner and key boards troubleshooting Academic Qualification

SL.No

Stream of

Study

Institution Percentage Year of Passing

1 DECE

PACR POLYTECHNIC COLLEGE,

RAJAPALAYAM, TN

80 2013

2 HSC

GHSS TN,

SEVALPATTI

70 2010

3 SSC

GHSS TN

SEVALPATTI

85 2008

Personal Profile

Name : Balaganesan A

Father’s Name : Avalsidhu S

Date of birth : 10.03.1993

Gender : Male

Nationality : Indian

Languages Known : English (R, W &S) Tamil (R, W&S),kannada(s) Declaration

I hereby declare that all information given above is true to the best of my knowledge and belief. Date:

Place: (BALAGANESAN.A)

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