Desktop Support Engineer

Resume

Ezhilarasan K E-Mail: ************@*****.***

Phone No:753-***-**** & 875-***-****

OBJECTIVE

To attain a challenging position in the field of Windows server and Azure cloud management where I can prove myself for the growth of the Organization as well as my career. Work Experience

1. Company: - Wipro Pvt Ltd.

Period: - 28th

Nov 2019 to till date.

Designation: - System Administrator

2. Company: - Renovation Automation Services Pvt Ltd. Period: - 27

th

March 2019 to 27

th

Nov 2019.

Designation: - L2 Desktop Support Engineer

3. Company: - Capforce Integrated Services.

Period: 10th July 2017 to 28th February 2019.

Designation: - L1 Desktop Support Engineer

Technical SKILLS

Windows Server: Active Directory, Group Policy, DNS, DHCP, DFS, FSRM, WSUS, IIS, FTP, Hyper-V, WDS and Windows Backup.

Azure Cloud (Admin) : Resource Group, Virtual machines, Storage Accounts, Vnet, NSG, Monitoring, VPN

Responsibilities

Delete, reset, unlock the user account and password in Active Directory.

Installation of Operating Systems such as Windows 7, Windows 8, Windows 10.

Providing Operating system maintenance, management, customization and trouble shooting.

Installing Various Software as per the management Requirement.

Providing desktop computer software and hardware support, configuration, repair, maintenance and installation. Troubleshooting of Virus related issues.

Creating the users for local machines, and deploying local security policy.

Configuring the MS outlook and Mapping PST.

Installing and updating Antivirus.

File and Print sharing.

Configuring the local and network printers.

Coordinate with network team for resolving the network issues.

Taking the asset inventory and maintaining the records.

Coordinated with vendors for hardware replacement and warranty related issues.

Tickets handling process.

EDUCATION QUALIFICATION

Standard University Year Percentage

SSC

Govt HR.SEC.School

(Tamil Medium)

2009 78.04%

HSC

St. joseph’s HR.SEC.School

(English Medium)

2011 73.6%

BE (ECE)

Velammal Institute of Technology

(Affiliated to Anna university)

2016 55.6%

.

PERSONAL PROFILE

Date of Birth : 16th March 1994

Sex : Male

Marital Status : Unmarried

Languages Known : Tamil & English

Nationality : Indian

Hobbies : Listing to music, Doing R&D in cloud technologies and servers. Address : No, 1449, 62nd block, SM Nagar, Vyasarbadi, Chennai -39. Declaration

I assure that the above-mentioned details furnished by me are true to the best of my knowledge.

Yours Sincerely

Ezhilarasan K

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