Assistant Manager

NICOLE NAU

Montclair, NJ 814-***-**** *******.*****@*****.*** LinkedIn.com/in/NicoleRoseNau

EDUCATION AND CERTIFICATIONS

Master’s Degree in College Counseling / Student Affairs, 2019

Edinboro University of Pennsylvania

Bachelor's Degree in Psychology, 2013

Pennsylvania State University

SHRM-CP, Expected January 2020

SHRM

PROFESSIONAL EXPERIENCE

Pinellas County Job Corps Center, St. Petersburg, Fl. October 2018 to June 2020

Career and Academic Advisor

Job Corps is a Department of Labor funded government program that provides free education and job training to individuals 16-24.

●Increased awareness of student recruitment and retention through creation of L&D webinars

●Facilitated seminars that enhanced professional and career development and provided 1:1 advising and coaching leading to an increase of >5% in job placement upon graduation

●Collaborated with internal teams and the community to increase college-bound students by >10%

●Acted as project manager for the student exit program achieving top accolades by landing within the top 25% of the career counseling team in rate of enrollment and student retention

Central Susquehanna Opportunities Inc., State College, Pa. September 2016 to July 2018

EARN Specialist In-School Youth Counselor

CSO, Inc. provides career guidance and education support for individuals in the local community from diverse academic, socioeconomic, and cultural backgrounds.

●Utilized recruitment efforts to increase program participation by >25% annually through full-cycle recruitment

●Led and participated in networking events, webinars, open houses, and various information sessions to not only recruit new applicants but also retain those already in the process

●Created and facilitated workshops with major focus on career readiness and career guidance ensuring career success upon completion of program.

●Received a promotion within 12 months of tenure from In-School Youth Counselor to EARN Specialist based on merit of recruitment and retention efforts

Enterprise Rent A Car, State College, Pa. January 2014 to April 2016

Management Assistant

Enterprise Rent A Car is the largest rental car provider in the world measured by revenue and fleet, with $25.9 billion in annual revenue and 2 million cars and trucks in the fleet.

●Assisted internal HR with the recruitment process for external candidates through fielding of applications, scheduling interviews, and answering general emails

●Established a long-term $25K bi-annual contract with a major local hospital through management of corporate relationships

●Increased up-sell and cross-sell of products by 5% MOM through participation in invite only Enterprise Top Gun Program for top sales performers

●Promoted to Management Assistant within 8 months of tenure after completion of Enterprise Management Training Program

PROFESSIONAL DEVELOPMENT AND TECHNICAL SKILL SET

Technical Support Fundamentals Admissions Associate Intern Marketing Intern

Coursera / Google Pennsylvania State University Struggle Bus Books, LLC.

Software: MS Office Suite (Word, PowerPoint, Excel), Banner, Workday, GSuite, MBTI and Strong Interest Inventory, E-Verify, ATS

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