Administrative Assistant Customer Services

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

NAIDELYS CESPEDES

*** * ** **, *******, FL 33010 H: 786-***-**** ************@*****.*** To obtain a position where my talents and skills can be utilized and expressed to the best of my ability which are help people and take care of what they need. Customer services job skills

Ability to multitask

Call center its help me to attend what others need Organizing packages

Developing slide presentations

Records management systems

CRM and office management

software

Tracking documents

Customer relations

QuickBooks

Phone call answering

07/2012 to 11/2016 Call Center Agent

Padron Electric Contractor Hialeah, FL

ANSWERING CUSTOMER CALL,SCHEDULING APPOINTMENT AND CUSTOMER SERVICES

05/2009 to 09/2010 CUSTOMER SERVICES

PASTEUR MEDICAL CENTER HIALEAH, FL

Created communication strategies to meet client objectives Answering call

01/2017 to Current Administrative Assistant

SOUTHERN ENGINEERING SUNRISE, FL

Coordinated troubleshooting, maintenance and updates for office systems

Assisted with administrative tasks, including filing, answering phones and

[Task]

Tracked expenses and documented records using [Software] Payroll

Answer phone call

Pay of bills

Data entry

Follow up clients

Microsoft Applications

Customer services

Data Entry

QuickBooks

High School Diploma

Miami Dade College Miami, FL

04/2016 AUTOCAD FRANK ALONSO AUTOCAD SCHOOL

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