Restaurant Manager
Resume:
CARLO MAGNO Q. DELICANA III
Premier Residence Bldg. Al Mankhool
Mobile No.: +971-**-*******
Email Add: **********@*****.***
Driving License No.: 3435858
OBJECTIVE
To be a part of a team in this globally competitive business which I can apply the best of my knowledge and experience through Costumer Service. In accordance to this, my proficiency at work enhances my personality and capability in different field which I consider more interesting and challenging. My good communication and relation to the consumer is one of my advantages in this profession.
WORK EXPERIENCE:
Company Name Landmark Group – Food Mark
Nando’s Restaurant, Riyadh KSA
Position Restaurant Manager
October 2019 – July 2020
Job Description
Responsible of recruiting, training and supervising all staff.
Forecasting and managing given monthly budgets.
Ensuring compliance with licensing, hygiene, health and safety legislation/guidelines.
Doing strategic plans, promoting and marketing the business.
Ordering supplies and overseeing stock levels.
Managing staff cost
Accomplishes department objectives by managing staff, planning and evaluating department activities.
Handle employee disciplinary issues according to the company policies.
Ensures a safe, secure and legal work environment.
Develops personal growth opportunities.
Company Name Landmark Group – Food Mark LLC
Max’s Restaurant, Al Karama, Dubai, UAE
Position Assistant Restaurant Manager
August 2011 – June 2019
Job Description
Resolve guest complaints regarding food service.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Assign duties, responsibilities and work stations to employees in accordance with work requirements.
Inspect supplies, equipment and work areas to ensure efficient service and conformance to standards.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Record production, operational, and personnel data on specified forms.
Perform various financial activities such as cash handling, deposit preparation, and payroll.
Purchase or doing requisition supplies and equipment needed to ensure quality and timely delivery of services.
Ordering thru FMC products and food items to ensure quality stock towards operations.
Compile and balance cash receipts at the end of the day or shift.
Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details.
Develop departmental objectives, budgets, policies, procedures, and strategies.
Company Name Home World Shopping Corporation
SM Group of Companies
Position Retail Merchandiser
January 2008 – February 2011
Job Description
Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
Completes call report by observing display and pricing of competitors' products.
Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.
Maintains quality results by following and enforcing standards.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Company Name Triple V-Kamayan / Saisaki Restaurant
West Avenue, Quezon City, Philippines
Position Account Executive
December 2004 – December 2007
Job Description:
Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers for their accounts receivables issues.
Provide prospect/customer with price quotations and insure there is a full understanding of the parameters regarding such programs.
Receives and resolves customer complaints and problems in a timely manner
Understands and supports sales policies and procedures to provide proper and effective treatment to all customers.
Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities
Proactively establish and maintain effective working team relationships with all support departments.
Company Name Sentosa Golf Club
Sentosa, Singapore
Position Food and Beverage Attendant
September 2002 – October 2004
Job Description:
•Take beverage orders from servers or directly from guests or patrons
•Maintain record and control of bar stock and arrange supplies
•Clean glasses and additional utensils
•Serve beverages and food
•Order bar supplies
•Clean bar area and wash glassware
Educational Attainment
Tertiary Southeast Asian College
BS in Hotel and Restaurant Management
1998 - 2002
Secondary Batangas Eastern Academy
1994 - 1998
Primary San Juan East Central School
1988 - 1994
Personal Information
Birth-date March 10, 1981
Gender Male
Civil Status Married
Citizenship Filipino
Language Spoken Tagalog & English
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