Manager Billing

Shailesh Bhuskute Orlando, Fl ***** • 214-***-****

**********@*****.*** • linkedin.com/in/shailesh-bhuskute-74107a4

Telecom Billing Architect, SCRUM Master

Skills

●CDR Rating Engine – Enhanced Rating Engine of AT&T

●Product Rating Engine – Enhanced Product Rating Engine, Discount Engine for AT&T

●Amdocs Telegence and Enabler – 6+ years leveraging Telegence and Enabler on a daily basis. Additional experience with enhancing and modifying APIs of Web Application for AT&T

●Combined Billed/Unified Billed – Validated and Supported unification of billing platforms Telegence (Wireless billing) and Enabler (triple play service billing) at AT&T; After merger of AT&T and DTV, managed critical issues related to merging of billing platforms

●Frameworks knowledge – well versed with eTOM framework

●Adapting Technology evolution – Have been studying and analyzing the effect of cloud computing on software application design and development; have acquired knowledge about how cloud is cheaper, flexible, scalable, secured, sustainable, competitive by reading articles and using the plethora of resources available online

●Devops – got acquainted with Devops culture by trying AWS Tools, docker, Kubernetes

Work Experience

Tech Mahindra Americas, Orlando

Functional Consultant 06/2012-03/2018

Triaged and fixed production issues of Video Bill; Video bill was unique offering thru Web application; It was offered for first two billing cycles of new customers

Identified and got fixed the API getting Voice and Data Usage details from Enabler; the account management web application showed incorrect usage details

The mismatch between Payment system and billing system caused incorrect bill due date presented on billing reminder notification – Identified the root cause and got it fixed

Enhancement for improving end customer experience – Identified unreported issues in billing and payment flows by analyzing error count, logs – used IBM Tealeaf, Splunk

Tech Mahindra Ltd, Pune, India

Technical Architect 07/2008-05/2012

Enhanced Tax and Surcharge engine of product rating application of AT&T – State of California and Nevada had introduced new Surcharge for selected counties; for compliance purpose it was required to complete the enhancement within stipulated time

Developed recovery and reconciliation framework for creating adjustment files, recovery files; this was required when few accounts used to get over billed due to defects

Patni Computer Systems Ltd, Pune India, London UK

Software Specialist 01/2005-06/2008

Developed APIs for customizing the CIS solution by Cable & Wireless for the new markets

Developed and enhanced applications of Ordering Solutions System; it involved processing of change in local toll (LPIC) and long-distance provider (PIC) initiated by SBC business office and access carriers like AT&T, MCI etc.

Cognizant Technology Solutions India Pvt. Ltd, Pune India

Programmer Analyst 06/2001-10/2004

Developed and enhanced CDR processing applications

Did system testing of billing platform used by AT&T for wireline customers across 13 states in the USA

Certifications

AWS Certified Solutions Architect – Associate August 2019

AWS Certified Developer – Associate May 2019

Splunk Certified Power User October 2016

Professional Scrum Master – PSM-I June 2020

Education

Master in Business Studies (Marketing Management), 2012, University of Pune, India

Bachelor of Industrial Engineering 2001, University of Pune, India

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