Executive Assistant Sales

Danielle Machen Los Angeles, CA USA 323-***-****

************@*****.***

OBJECTIVE: Proven record of accomplishment in servicing high profile clients. Adept at building client relationships for the long-term, and providing the highest levels of customer service.

CAREER EXPERIENCE: Barney's New York - Beverly Hills, CA Personal Shopper/ Executive Assistant April 2017 - March 2020 Provided the highest level of discretion. Acted as a liason in the selling, VIP clientele, and operational functions vital to a Personal Shopper. Assisted with the planning and organizing of personal and business events. Curated desired looks by aiding clients in the selection of personal style merchandise, seasonal wardrobe to choosing furniture and decor. Processed orders on behalf of customers either through live chat, telephone calls, and email.

Barney's New York - Beverly Hills, CA Studio Services/ Consignment Specialist June 2015 - April 2017 Provided high level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast paced enviroment. Partnered with Stylists and Costume Designers to ensure the customer experience is seamless through the process of pulling, checking in and out, and billing of the merchandise. Ensured all merchandise was accurately accounted for, processed and restocked upon return.

Barney's New York - Beverly Hills, CA Expediting & Logistics April 2014 - June 2015 Expedited and coordinated the movement of merchandise through the various departments. Kept track of inventory, placed orders as needed and inspecting quality. Worked closely with internal team to assess and coordinate freight needs and tackle any issues with inbound and outbound shipments, ensuring the transportation of freight from suppliers and to customers are coordinated in a timely and cost-effective manner.

Tory Burch - Beverly Hills, CA Sales Support Specialist October 2013 - February 2014 As a Sales Support Associate our team maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Flexing between supporting the sales team through acting as a greeter, runner, cashier, stock support, merchandiser, and respond to customer service requests and ensure timely and satisfactory completion.

Equinox - Century City, CA Merchandiser June 2011 - August 2013

Los Angeles Unified School District - Los Angeles, CA After-School Program Supervisor September 2007 - June 2010

SKILLS: - Seven + years high profile clientele and customer service experience - Fast learner and tech savy - Able to build rapport with customers - Represents the company respectfully and professionally

PROFESSIONAL TRAINING AND EDUCATION Los Angeles Trade Technical College 2009 - Apparel Merchandising (A.A) Los Angeles Trade Technical College 2009 - Marketing & Promotion

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