JANNES JONKER
QUALITY TOOLS & METHOD COORDINATOR
WORK EXPERIENCE
TomTom Africa (Pty) Ltd - Quality Tools & Method Coordinator
•Analysis of leads from Cyfe, Market Scope,
•Salesforce and other sources.
•Committed incident handling – analyzing and implementing
high-priority customer feedback and providing reports.
•Comparative source material analysis and ingestion.
•General database maintenance and management.
•Delivering visible product improvements through specialized projects.
•Quality Assurance of all features delivered.
•Improvement statistics report for each feature delivery made.
•Designed and implemented FME workbenches to improve productivity and automize tasks.
•Creation and maintenance of PowerBI reports and maps.
•Process flow documentation and model visualization.
•Staying abreast with the latest specifications changes and methods to ensure correct production implantation.
•Knowledge transfer of the feature specifications and methods.
•Supporting production unit with complex queries and edits.
•Creation of internal training courses and supporting materials.
•Training and overseeing of new employees – weekly and monthly progress reports.
TomTom Africa (Pty) Ltd – Expert Geographic Sourcing Analyst
2015 - 2017
•Capturing of complex features.
•Problem solving and implementation of corrective actions.
•Performed specialized data collection tasks requiring full knowledge about specifications, processes and tools.
•Web-research to collect information on POI brands, chains and meta-data.
•Data validation of web sourced content.
•Responding and dispatching internal requests or bug reports and liaising with colleagues globally.
•Assuring content quality which internal stakeholders can rely on.
•Internal tool testing, reporting of functionality to global development team on advanced editing functionalities.
•Supporting production unit with complex queries and release processes.
TomTom Africa (Pty) Ltd – Senior Team Supervisor
2010 - 2015
•Production team management - executed production plans and schedules within the approved budget and within specific quality measures.
•Performance management of team members - manage, monitor and evaluate employee performance against goals and performance standards on a continuous basis.
•Administered employee performance reviews and developed action plans.
•Quality management, provided direction and leadership to team members to actively participate in quality management system (QMS) programs.
•Reconcile and resolve assigned quality issues effectively. Ensure that corrective action is completed, root cause is documented, and preventative actions are implemented in a timely manner.
•Encourage continuous improvement of operations within region.
•Perform trouble shooting with team members during production meetings.
TeleAtlas (Pty) Ltd – Senior Geographic Sourcing Analyst
2008 - 2010
•General spatial and non-spatial data capturing from various sources according to feature specifications.
•Data deliveries on strict time schedules.
•Quality checks of all data received and delivered.
•Data management.
•Training contractors.
REFERENCES
•ETIENNE LE ROUX
Technology Deployment Manager
TomTom Africa (Pty) Ltd
adhj50@r.postjobfree.com
•JANITA COMPAGNER
Operations Project Manager
TomTom Africa (Pty) Ltd
adhj50@r.postjobfree.com
•SONETTE HAGGLUND
Sr. HR Generalist
TomTom Africa (Pty) Ltd
adhj50@r.postjobfree.com
PROFILE
Dedicated and self-motivated professional with more than 12 years of experience managing multiple tasks and projects simultaneously within a team environment or autonomously. Extensive experience accumulated in spatial and non-spatial data capturing, problem-solving, quality analysis and report writing.
Ability and interest in learning and incorporating new technology to improve efficiency and productivity ensuring an overall reduction in operational costs. Able to design and implement strategic plans for internal employee training, project scopes, and quality plans with a clear sense of responsibility and accountability. Keen for an opportunity to develop and, further improve my skills for a rewarding and fulfilling career with a world-class organization where employee loyalty and dedication are valued.
CONTACT
PHONE:
adhj50@r.postjobfree.com
www.linkedin.com/in/jannes-jonker
ADDRESS
17 Van Nikkelen Street
Elarduspark, Pretoria, 0181
JANNES JONKER
QUALITY TOOLS & METHOD COORDINATOR
EDUCATION
Waterkloof High School
Gauteng
2006
Grade 12 certificate
[School Name]
[Dates From] - [To]
[It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.]
WORK EXPERIENCE
[Company Name][Job Title]
[Dates From]–[To]
[Describe your responsibilities and achievements in terms of impact and results. Use examples but keep in short.]
[Company Name][Job Title]
[Dates From]–[To]
[Describe your responsibilities and achievements in terms of impact and results. Use examples but keep in short.]
[Company Name][Job Title]
[Dates From]–[To]
[Describe your responsibilities and achievements in terms of impact and results. Use examples but keep in short.]
SKILLS
EDUCATION
Waterkloof High School 2006
Gauteng
oGrade 12 certificate
ESRI TRAINING
oBasics or ArcGIS
oEditing in ArcGIS
oData Reviewer
oGeodatabase Topology
oUnderstanding GIS Queries
oRegression Analysis ArcGIS
SEESA ACCREDITED COURSES
oLeadership & Mentoring
oJunior Management
oSupervisor Development
oBasic Conditions of Employment
oLabour Law in the Workplace
oInitiator & Disciplinary Procedures
KEY SKILLS
oAcute Detail Orientation
oAnalytical Thinker
oCommunication
oHonesty and Integrity
oOrganizational Effectiveness
oProblem Solving
oProject Management
oQuality Analysis
oStrong work ethic
oTime management
COMPUTER SKILLS
oAdobe Suite
oData analysis, capturing and visualization
oDocument creation
oESRI ArcMap, FME, GeoMedia, GoCapture, MapInfo,
MapSource, MultiNet, QGIS,
Geo Coding/Referencing,
oMS Office Full Suite
Advanced Excel, Word
oCyfe, Salesforce, Market Scope,
One Drive, PowerBI, SharePoint, Tableau
oHardware assembly
LANGUAGES
AFRIKAANS: Advanced
ENGLISH: Advanced