Customer Service School
Resume:
Jacob
Fear
Jacob Fear
Buckeye, AZ 85396
adhj3g@r.postjobfree.com
www.linkedin.com/in/jacob-fear-8a3a96166
Skills
Ability to teach others
Ability to work in a fast paced environment
Proven Leadership Skills
Exceptional Customer Service
Ability to learn quickly
Excellent communication skills
Experience
McLane Sunwest
March 2020- Current
Responsibilities
Fulfill customer orders to ensure timely delivery
Proven ability to work in a team environment often exceeding productivity goals
Ability to work in a fast pace environment
Peoria Diamond Club-Internship
January 2020- March 2020
Responsibilities
Served as a Leader to the volunteers at Spring Training Games at Peoria Sports Complex
Ensured proper coverage of volunteer needs
Basic administration duties
Attended Operations Meetings
Target Team Member
June 2017- March 2020
Responsibilities
●Accurately fulfilled online guest orders within department deadline
●Responded to all customer request thoroughly and professionally
●Provided exceptional customer service to all guests
●Completed audits to ensure merchandise was in the proper location
●Load and unload trailers
GCU Junior Counselor Call Center
June 2019- August 2019
Responsibilities
●Served as a GCU ambassador to future GCU perspective students through outbound phone calls
Education
Grand Canyon University/ Sports Management
August 2017-Present, Phoenix
I am currently attending Grand Canyon University studying Sports Management with a minor in Business Management. I am in the Sports Business club at Grand Canyon. I will be graduating a semester early from Grand Canyon University in December 2020.
Desert Edge High School
August 2013-May 2017, Goodyear
I graduated from Desert Edge High School in May 2017 and was involved in baseball all four years of high school. During my Senior year, I was the Historian for National Honors Society and also Co-Captain of the Desert Edge High School Varsity Baseball team. I was awarded High Honor Roll and Honor Roll throughout high school. In addition, I also participated in numerous voluntary opportunities.
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