FILIZ ORAN
*** ******** *****, *************, **
*****.****@*****.***
OBJECTIVE
To obtain a challenging position utilizing my strong communication, leadership and problem-solving skills to benefit a progressive company.
EDUCATION
Morris County College / Randolph, NJ
1996 - 1998
Communications Major
Wayne Hills High School / Wayne, NJ
1991 - 1995
EXPERIENCE
Sales Manager Haniken Jewelers, Woodbridge, NJ
2010 – 2020
Managed a sales team of 5 employees to ensure sales growth, as well as satisfactory customer service.
Managed over $100,000 in monthly sales, $250,000 during peak months.
Responsible for purchasing retail inventory while maintaining budget goals.
Responsible for daily cash logs, as well as opening new credit accounts.
Sales Associate Haniken Jewelers, Woodbridge, NJ
2006 – 2010
Increased monthly sales by creating a rapport with our customers and creating lasting relationships through excellent service.
Achieved monthly goal of each associate of $20,000 in sales.
Maintained knowledge of current trends and styles to provide the best service to our customers.
Customer Service Representative TCI Cable Company, Wayne, NJ
1995 – 2005
Responded to telephone inquiries from customers inquiring about product and television service.
Handled sales representative’s product inquiries and support on promotional details.
Resolved customer service issues through quick and effective decision making to satisfy customer needs.
Maintained relationships with established clients to ensure reoccurring revenue.
Generated new client cable service contracts.
Organized and maintained accurate records and sales contracts.
Communicated issues with sales team to ensure customer satisfaction.