Manager Customer Service
Resume:
Alexis Flores
To obtain a position where I can utilize my excellent customer service skills.
American Canyon, CA 94503
******.*********@*****.***
EXPERIENCE
Chipotle Mexican Grill, Napa — Kitchen Manager
May 2015 - PRESENT
Crew - I was in charge of helping guests down the line in a fast but polite manner so they could get their food.
Take Out Specialist - I was in charge of insuring all online and catering orders were being fulfilled accurately and on time.
Certified Trainer - I was in charge of training new hires the standards and procedures of their designated position.
Kitchen Manager - I was in charge of Back of House standards from equipment maintenance, food quality and standards, to employee knowledge.
EDUCATION
Napa Valley College, Napa
MONTH 2014 - MONTH 2018
Undecided Major, taking prerequisites.
American Canyon High School, American Canyon — Diploma
MONTH 2010 - MONTH 2014
Graduating from a project based school, this has helped teach me how to utilize my project skills in my everyday life, and manage my time more effectively.
PROJECTS
Chipotle Catering —
In Chipotle for 3 years I was in charge of every catering that was ordered through our store. I took a lot of pride in ensuring every single one was to my standard before sending it off to its event. I treated it as a miniature business. In the process I have built lasting relationships with many of our regulars.
SKILLS
Project motivated - working on a new task keeps me motivated and am always ready for the next challenge.
Organized - Organization is the key to me keeping a clear head and a clean space.
Leader- I’m able to lead and coach my team so we can all get to our desired task.
Phone - I have great phone etiquette, talking to people comes very easy to me.
People skills - I’m very approachable, and an easy person to be around.
Creative - I’m always looking for new ways to solve and make things more efficient for myself.
Multitasking - I am able to juggle multiple tasks at once and not get overwhelmed.
LANGUAGES
English
References
Johnathan McLaughlin - Field Leader Chipotle
Oscar Magdaleno - General Manager Chipotle
Tanner Foerder - General Manager Chipotle
Yvonne McClendon - Director of Operations Gukenheimer
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