Data Analyst

OLORUNFEMI RUTH TAIWO

**C Close, Ogunshe Estate, Ikorodu, Lagos, Nigeria

Phone: 081********

E-mail: ****************@*****.***

GRADUATE TRAINEE

Quality Assurance Administrative Officer Customer Service Front Desk Officer Data Entry

Self-dependent, Achievement-Driven Bio- Chemist Graduate with experience in data entry and management recognized for quick typing skills, razor-sharp eye for detail and an excellent customer service skills.

Experienced and reliable Quality Assurance professional with experience working to ensure the highest quality outcomes possible.

Adept in providing suggestions and solutions to improve and enhance productivity with 5 years’ experience in sales and customer service skills in ensuring customer satisfaction and keeping customers loyalty through excellent conflict resolution skills and persuasive abilities to market products.

Independently motivated team player aiming to boost department efficiency by successfully completing all projects well within deadlines.

AREA OF EXPERTISE AND EXPOSURE

Laboratory Analysis

Documentation Process

Improvement Reporting

Data Management

Product Knowledge

Market Analysis and research

Client Acquisition and retention

Project Management

Data entry and order processing

Spreadsheet and database processing

Invoicing and inventory systems

Administrative support

Account records management

PROFESSIONAL EXPERIENCE

NOVUS AGRO LIMITED, LAGOS (NATIONAL YOUTH SERVICE CORPS)

Administrative Personnel (Enumerations/Data Entry Officer), March, 2019 – March 2020

Novus Agro Nigeria Commodity Index (NANCI) is a weekly average price of key agricultural commodities in selected markets across Nigeria. Since its introduction in July 2011, Novus Agro commodity index has grown in popularity and now a very important tool for interested parties in identifying recurrent trends in agro commodities and market.

Interpret data on price, yield, stability, future investment risk trends, economic influences, and other factors.

Monitor economic situations and model changes within specified agribusiness sectors.

Analyze results using statistical techniques.

Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality.

Acquiring data from primary or secondary data sources and maintaining databases.

Study blueprints and operations prior to performing inspections.

Use a combination of handheld and electronic inspection equipment.

Record inspection results and prepare detailed reports.

Offer suggestions to enhance the safety and overall quality of products.

Work with Senior Executives to develop problem-solving strategies.

SERVICE PHARMACEUTICAL COMPANY, LAGOS

Chemical Analyst (Quality Assurance), June 2017 – November 2017

Service Pharmaceutical Company (SPC) is an indigenously owned company founded in 1977 by Mr. Francis Ohwojeheri, and started-off as a wholesale outlet for drugs and allied products.

Determined the best and most efficient uses of the available resources, including equipment and lab to meet production goals.

Set budgets, assigned job duties, determined equipment and supplies required, and built a production schedule.

Recommended process improvements to enhance production quality and capacity.

Collaborated with Managers to analyze job orders and develop production tasks and schedules.

Generated daily, weekly, monthly and ad hoc report when requested.

Verified drugs output against standard procedures and reported deficiencies.

Recommended changes in working operations and equipment to maximize production efficiency.

GOD'S GRACE PROVISIONS

Sales Representative/Customer Service, February, 2013 – 2018

Assisted customers in the selection and purchase of products and services.

Effectively communicated product and service information, feature, functionality, billing procedures and equipment usage to each customer.

Effectively processed customer bill payments.

Achieved all sales and retention quotas set for the department by following the established departmental policies and procedures.

Accurately entered data into billing system.

Occasionally travelled to other sites within the region.

Interfaced with customers; advised customers and answered questions.

EDUCATION

Ambrose Ali University, Nigeria September 2014 – August 2018

B.Sc Biochemistry

PROFESSIONAL EFFICIENCY

Good communication skills both written and verbal.

Possess the ability to learn fast and work under pressure with minimum supervision.

Ability to work independently or in a team structure.

Culturally sensitive with good interpersonal relationship.

Proven commitment to accountability practices.

Creative thinking and ability to make sound decisions.

Good team spirit.

Good time management and work efficiency with little or no supervision.

Reliable, focused, determined and result oriented.

A high level of self-motivation and a desire to learn new skills, to learn new organizational processes, work laws, policies and procedures.

Good management, time and relationship building skills.

INTERESTS

Volunteer Work/Community Involvement.

Travelling.

Sales and Marketing.

Meeting new people.

Learning new things.

REFERENCE

Available on Request.

Contact this candidate