Manager Inside Sales

LUZ VALENZUELA

***** ********* ***** ***** *******, TX 77433 · 832-***-****

*********@*****.***

Objective:

A challenging position at a growth-oriented company which will allow me to both further utilize my skills as well as acquiring new abilities. Skills:

Typing 65 WPM, excellent interpersonal skills, phone manner, office etiquette, software basic knowledge in Microsoft programs, bi-lingual, fast learner and 5 years of customer service experience.

Experience:

Empire Truck Lines Dispatcher

05/19/2000 to 12/28/2004 Address: 7102 Saunders Drive Laredo, TX 78045 Duties:

Customer Service, maintaining communication with the drivers as well as the customers for equipment pick-up and delivery. Create orders for hauls. Update shipment information with attention to detail. Dispatch drivers to and from the port as well as the rail. Assist drivers with any maintenance issues as well as break downs as far as sending assistance to insure load was delivered on time.

Lone Star Disposal, LP Office Manager

07/12/2006 to 06/20/2012 Address: 10415 Tanner Road Houston, TX 77041 Duties:

Handling official company correspondence, upgrading office filing system, responsible for company proposals and contracts, processing invoices very 15th and last of the month (up to 600 invoices per month), reviewing billing taxes, fuel surcharges and franchise fees, handling finances with running payment for customers, weekly collections, notarized legal documents such as lien wavers, dispatcher, ensuring customers received over the limit and/or past due accounts current and performed duties while retaining customers who were wanting to cancel. Houston Waste Solutions Office Manager/Dispatcher

03/10/2013 to 03/08/2019 Address: 6417 Chippewa Boulevard Houston, TX 77086 Duties:

Answer phone calls, data entry, review contracts, handle inside sales, LEED reports, in charge of 14 trucks, handling billing, posting payments, inventory, collections, being a team player and assisting others with tasks needing to be completed Sprint Waste Services Lead Dispatcher

04/24/2017 to 04/26/2019 Address: 16011 W Belfort Boulevard Sugarland, TX 77498 Duties:

Handling routes, answering phone calls, communicating with customers Texas Pride Disposal Dispatcher

05/2019-12/2019 Address: 4411 Landrum Lane Missouri City, TX 77498 Duties:

Dispatching 80 drivers, residential, front-end load, rear-load, running reports, communicating with customers and providing excellent service, residential waste References:

Robin May 281-***-****

Lone Star Accounting

Steve Meyer 713-***-****

Lone Star Supervisor

Edna Robinson 281-***-****

FSI Accounts Manager

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