CARLYE GUIDO
Matthews, NC ***** ● 704-***-**** ● *************@*****.***
EVENT MANAGEMENT ● PROJECT MANAGEMENT ● CUSTOMER SUPPORT ● TEACHING & INSTRUCTION
I am a creative, organized, customer-focused professional seeking a position in the Hospitality industry specifically with your company. I want to leverage my Bachelor of Hotel and Hospitality Management degree & bring my passion & energy to a company that appreciates hard work, professionalism, & growth potential. I am eager to apply the skills I developed through my collegiate coursework, professional experiences, & volunteerism to help the company be successful.
PROFESSIONAL EXPERIENCE
Y2 Yoga, Charlotte, NC
Front Desk Clerk, Café Management, & Yoga Instructor Fall, 2016 – Present
Fully certified yoga instructor who works with clients in one-on-one and group settings. Goal was to market the Y2 Yoga brand & ensure continual studio growth & expansion.
Responsibilities include: opening, closing, balanced register, marketing, & food prep all to drive sales & provide positive customer experiences
Managed operations & provided food service support for Y2 Yoga’s Namaste Café
As Yoga Instructor, averaged 4 people initially. Class grew to an average of 25 in less than 2 years.
Chosen as Namaste’s first ever employee
Inspire Apartment Complex, Charlotte, NC
Marketing Manager & Yoga Instructor Spring, 2019 – Summer, 2020
Responsible for the development & implementation of the first ever Yoga/Wellness Program. During the COVID-19 pandemic, had to pivot & adapt quickly to leverage Zoom (a virtual platform) to continue the growth of the business despite the shutdown.
Marketed Yoga to residents of the complex
Created flyers and events that drew attention to the amenities the apartment complex offered
Grew from 2 people to classroom maximum inclusive of Millennials to Generation X in one year
HM Properties and Real Estate, Charlotte, NC
Assistant Spring 2016 – Summer 2019
Personal assistant to one of the region’s top real estate agents (Liza Caminiti). Responsibilities included: customer support, front desk management, customer data input, marketing, and involvement in company sponsored events.
Hampton Inn, Tuscaloosa, AL
Intern Spring, 2018
Worked with front-desk, maintenance, and food-service staff to gain a comprehensive understanding and gain invaluable experience in all aspects of hotel management.
Examples include: customer service, event planning & support, inventory management, & food prep.
Continued (Page 2)
University Club, Tuscaloosa, AL
Intern Winter, 2017
Responsible for planning, prepping, and hosting events at the University of Alabama’s prestigious University Club.
Assisted with all front and back of the house activities
Ensured exceptional customer attention and service
Provided “theme nights” for attendees
EDUCATION
University of Alabama, Tuscaloosa, AL
Bachelor of Arts, Hotel and Hospitality Management - 2018
LEADERSHIP, ACHIEVEMENTS, AND COMMUNITY INVOLVEMENT
Zeta Tau Alpha, Nu Chapter - University of Alabama (2014-2018)
Led sorority events for ~400 on-campus members, many ZTA alumni, the PanHellenic community, & was deeply involved with community events & volunteer activities. Examples include:
oDance Chair for one of the largest fundraiser’s for the PanHellenic organization. Responsibilities included overall creative management, choreography, costume and music selection, instruction/rehearsals, and provided day-of-competition leadership. Leveraged 10+ years of competitive dance experience to create a massive fundraising event and provided an unforgettable experience for all participants.
oVolunteer – actively participated in countless volunteer and community events over four years centered on activities such as Breast Cancer Education and Awareness and other worthy charitable activities.
Certified Y2 Yoga Instructor – Charlotte, NC 2017
With this certification, I’m fortunate to teach yoga globally. Since achieving it, I’ve lead courses in Yoga and was once actively involved in a public service project called ‘One Breath’ (a service project using yoga & mindful practices aimed at ending chronic homelessness, incarceration, and trauma that often accompanies addiction and/or mental health issues).
Re: One Breath Service Project, responsible for planning all aspects from hosting to fundraising.
References available upon request