Operations Analysis Senior Analyst

Gregory Johnston

****.********.***@*****.*** 336-***-**** 638 Raya Ct, Charlotte NC 28204

OBJECTIVE

IT professional seeking a role in which knowledge of various programming languages and problem-solving skills will be aptly utilized. Eager to bring value to a successful business that values hard work and commitment to quality.

EDUCATION

University of North Carolina at Charlotte, Charlotte, NC

Bachelor of Science in Computer Science, May 2019 GPA: 3.0

Concentrated in AI, Robotics and Gaming with minor in Mathematics

SKILLS

Coding:

Proficient: SQL, Java, JavaScript, Python, C++, C#, HTML5, CSS3

Working Knowledge: Ruby on Rails, C, XML, QlikView, PowerBi, VBA, Matlab

Technologies/Environments:

SQL Server Management Studio, Toad, Oracle, Excel, Visual Studio, Eclipse, Jira, GitHub, Heroku, Windows, Ubuntu Linux, Unix, VirtualBox, IntelliJ, Jupyter Notebook, Unity, MySQL, Wireshark, Pac2000, Autosys.

WORK EXPERIENCE

Associate Portfolio Management Analyst – Brooksource Contract(Sept 2019 – Feb 2020)

Duke Energy, Charlotte NC

Usage of Jira for project management/issue tracking in an agile work environment.

Participated in daily stand-up meetings, bi-weekly sprint planning meetings and monthly product owner meetings.

Developed knowledge of the vendor tools (such as GenPortal) used for system optimization to identify and resolve complex issues and provide oversight/testing of vendor software upgrades.

Improved efficiency of economic decisions via automation of unit commitment and dispatch modeling and scenario analysis processes.

Managed configuration of software model inputs such as heat rates, fuel costs, ramp rate, reagents and emissions costs.

Worked with trading floor personnel to define requirements, identified solution options and associated risks/rewards and selected appropriate directions for small projects.

Developed and maintained software code for automation of modeling processes including routine changes to Java, VBA, C# code, and SQL queries.

Supported and developed SQL queries and views for use in workflow automation and reporting.

Developed operational performance metrics and presentation of modeling results, e.g., VBA, web reporting, QlikView, Microsoft Reporting Services, etc.

Use Java, VBA, C#, .NET, or other software to integrate modeling tools with upstream and downstream systems (e.g., generation resource scheduling, energy pricing, gas procurement, etc).

Optimized load forecasting models and develop load forecasting metrics and reports (e.g., QlikView, PowerBi).

Operations Analysis Senior Analyst – NTTDATA Contract(May 2020 – Sept 2020)

Wells Fargo, Charlotte NC

Maintained Jira ticket inflow for issues regarding multiple applications and varying requests.

Monitored and maintained production and lower environment jobs through Autosys and log file analysis in the case of failure.

Created and addressed problem tickets, work requests and change requests through Pac2000.

Found solutions to issues using root cause analysis and developed SQL scripts for various data fixes given the scenario

Used Microsoft SQL Server to connect to various databases and developed queries for root cause analysis, process monitoring and data checks.

Made file deployments to the lower environments servers as well as created an archive for backups.

Maintained services and IIS on multiple servers during patching events.

Participated in hand over calls during which discussions were held between changing shifts on the items that need immediate actions and any other task that need completion.

Created and maintained documentation for various issues and their solutions as well as documentation for application data flow.

Participated in an on-call rotation during which was responsible for maintaining/monitoring critical production jobs, handling patching events, creating partner notifications, and working late hours. Led hand over calls with offshore team to inform the of the status of our supported applications and immediate action items.

Used Excel for most daily activities including bulk script development, documentation, and data storage.

ACADEMIC PROJECTS

Software Development –

In a simulated Agile workflow environment, we were tasked to development an application that filled a need for University Students. We chose to develop a web application for verified students only could off load furniture and other items to other verified university students. We divided our group into a front-end and back-end teams. I was a part of the back-end team.

Technology/Methodology:

I worked mainly with Java development and some work in connecting to an SQL database. Testing edges cases using user stories and development of student verification.

Software Engineering –

In a simulated Agile workflow environment, we were tasked with developing a web application similar to that of Rotten Tomatoes.

Technology/Methodology:

Usage of Ruby on rails, GitHub and Heroku to develop the application and push to the internet. During the sprints I was introduced to BDD (Behavioral driven development), TDD(Test driven development), Saas(Software as a Service), as well as some cloud computing. In testing we used user stories to develop test cases for unit testing.

Digital Image Processing –

We were tasked to develop a program that we felt encompassed the majority of what we had learned during our course. I chose to develop a digit recognizer much like that of a license plate reader.

Technology/Methodology:

Python/Jupyter Notebook, some machine learning/data mining was used to teach the digits 0-9, A-Z, a-z. As well as the use of simple neural networks, SVM(Support vector machine) and KNN(K nearest numbers).

Computer Vision –

A Machine learning project in which we were tasked to train our program with a data set of playing cards in order for that program to differentiate between cards by identifying certain areas specific only to that type of card.

Technology/Methodology:

Matlab.

Mobile Robotics –

Using the TurtleBot 2 we were tasked with several mapping, path planning and sensor data processing assignments.

Technology/Methodology:

We used VirtualBox to run a modified distribution of ROS (Robot Operating System) on a Virtual Linux OS.

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