Assistant Manager

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

SHANNON

NICOLE

ROACH

**** ****** **, ****** *****, TX 817-***-**** *****************@*****.*** I have always been a strong driven woman to acheive anything I set myself out to do. I also graduated with my cosmology license. I

attended vocational school in 96' and 97'.

JANUARY 2018-JULY 2018

Assistant Manager Fast Sticker Inspection Lewisville, TX Interacted with customers as they entered the store to determine what their needs were. Immediately addressed problems with customers to promote quick and successful resolution. Monitored security and handled incidents in a calm and professional manner. Handled all customer relations issues in a gracious manner and in accordance with company policies.

Greeted customers in a timely fashion while quickly determining their needs. Completed all daily tasks and special assignments with an efficient and quality-driven approach.

Operated a cash register for cash, check and credit card transactions with 100% accuracy. JUNE 2014-JUNE 2017

Online sales associate Charge on the Go Flower Mound, Tx Verified data integrity and accuracy.

Responded to customer requests via telephone and email. Developed new process for employee evaluation which resulted in marked performance improvements.

Entered details such as payments, account information and call logs into the computer system. 97

High School Diploma

Point Pleasant Beach, Point Pleasant Beach, Nj

Graduated in Top 10% of Class