Training Executive Assistant

ANNETTE GONZALES

Spring, TX 281-***-****

******************@*****.*** https://www.linkedin.com/in/annettegonzales

Professional Summary

Resourceful and results oriented administrative professional with extensive experience in office administration including event planning and coordination, planning travel itineraries, scheduling meetings, Learning Management System Administration, and proficient in MS office suite. Known for providing discrete and confidential administrative support to senior executives in HSE, Engineering, Human Resources, Training and Development, and Supply Chain Services within the Oil and Gas industry. Effectively manages logistics, communications, and material for multiple learning events and programs by utilizing strong organization and work planning skills. Able to provide effective communication, collaboration, and team skills to work across multiple groups.

Education

Colorado Technical University - Colorado Springs, CO

Associate of Science, Business Administration

Skills

MS Office Outlook

Excel

Word

PowerPoint

Visio

SharePoint

Maximo

LiveLink

PeopleSoft

SAP (Time Entry / Coding & Invoice / HRIS) / Purchase Orders / HSE

Taleo Applicant Tracking System

SABA – Oracle based Learning Management System

Achieve – LMS Database

ISNETWorld / PEC Premier

SAP Success Factors – LMS

Metrics That Matter

Qualtrics

OSSuite LMS

Workday Learning LMS

Professional Experience

Chevron – Houston, TX June 2020 – Present

Learning and Development Consultant (Contract)

Support Procurement / Supply Chain Management with SuccessFactors LMS administration duties to include: creating and reporting training course metrics, create, maintain, close courses in LMS, process participant registrations and certificates, maintain P/SCM function training inventory, and communicate upcoming class registrations, schedules, calendars.

Update and maintain Learning and Development / Operational Capability SharePoint site. Provide support in designing department SharePoint sites.

Monitors Learning and Development inbox to respond to LMS inquiries.

Assist with developing training programs process documents.

Assist with mapping competencies for the Supply Chain Management.

ENI US Operating – Houston, TX June 2019 – April 2020

Health, Safety & Environmental Training Competency Analyst (Contract); December 2019 – April 2020

Provide assistance and coordination to the Safety, Environmental & Quality program

Assist with assessment scheduling, remediation activity assignment, training data entry, user profile development, quality assurance of training records, training processes and procedure implementation.

Develop Training & Competency performance dashboards to aid management in the continuous process improvement initiatives.

Analyze Training & Competency data to suggest areas of improvement.

Analyze completed competency assessment and assign remediation training / activities in accordance with plan.

Develop and execute continuous improvement exercises that provide feedback to software developers for software upgrades.

Prepare and review training reports with management.

Lead monthly performance reviews of Training & Competency program to identify best practices and opportunities for improvement.

Health, Safety & Environmental Training Assistant (Contract); June 2019 – December 2019

Ensure the entry of training rosters or other training data into the Learning Management System is entered accurately and within the monthly due date.

Prepare training reports and tracks required training courses as requested.

Provide periodic review of training matrices and implements procedures to standardize that review, including assurance that required refresher training courses are planned and communicated to applicable personnel.

Participate and support audit/review of training functions

Focal point for all training related MOC issues to be resolved and closed.

Schedule internal and external training courses for personnel in line with requirements set out in appraisals, competency matrices and on the job requirements.

Review training material for OSHA required classes.

Assigns Computer-Based Training (CBT) to end-users.

Halliburton – Houston, TX December 2018 – June 2019

Principal Administrative Learning Management System Specialist (Contract)

Maintain data integrity in Learning Management systems by running query reports and analyzing data, exporting data into excel spreadsheets, create and compile, maintain, and support a variety of reports or queries utilizing appropriate learning tools.

Develops and / or maintains user documentation for SuccessFactors Learning Management System and departmental policies and procedures that impact the use of Human Resources company learning and development training systems.

Responsible for conducting regular analysis of learner data in the SuccessFactors Learning Management System to ensure adherence to company standards, consistency, accuracy, compliance, and integrity.

Setup and maintain curriculum, courses, schedules, and learning content in SuccessFactors Learning Management System.

Assist SuccessFactors Learning Management System local super users, admins and end users with issue tracking, resolution and / or escalation.

Support uploading, testing and launching of new / revised SuccessFactors Learning Management System course content in various formats, and assist in troubleshooting online content issues.

Chevron – Houston, TX March 2018 – December 2018

Learning Management System Program Support Specialist (Contract)

Assisted with Supporting and maintaining the Enterprise Workforce Development programs in the SuccessFactors Learning Management System to ensure accuracy of data, creation of reports, and analyzing data to ensure learners complied with company and regulatory standards.

Worked to identify system and / or learner errors in SuccessFactors Learning Management System, delivered solutions, and provided excellent customer support.

Managed the SuccessFactors Learning Management System, included but not limited to location reassignment, assigning courses, scheduling classes, managing class rosters, issuing credit for completions, class/course corrections or updates and assisted with SuccessFactors Learning Management System issues.

Created, generated, and compiled monthly reports with metrics to measure and improve training programs utilizing a learning analytics system (Metrics That Matter) for monthly reporting to the Enterprise Workforce Development Leadership Team.

Created surveys in Qualtrics.

Precision Drilling – Houston, TX June 2017 – January 2018

Executive Assistant / Supervisor, Health, Safety, Environmental Administration

Executed complex administrative duties for the Vice President, Global HSE and provided guidance to the Operations HSE Administration personnel as it related to the input of HSE content into the HSE databases (i.e., ISNetWorld and PEC Premier).

Administered direct leadership, management, daily supervision to the Corporate HSE Administration team, and guidance / support to field HSE Administrators.

Prepared the HSE weekly, monthly, and quarterly Safety Council and Board of Directors reports and presentations, and managed all HSE data that supported the development of related materials.

Organized and coordinated multiple training events, Safety Stand Down events, and the scheduling and confirmation of daily calendar meetings for the Vice President, Global HSE.

Compiled analytical data, statistics and reports while ensuring efficient and accurate processing of all incident data for all divisions, all companies.

Distributed safety communications to field personnel and updated and maintained HSE related documentation in SharePoint.

Reviewed, evaluated, and implemented new and existing administrative procedures within corporate HSE administration and field administration supporting HSE.

Reconciled, audited, and executed expense reports prior to their submission and approval.

Assisted the Accounts Payable department by coding all invoices related to HSE expenses.

Dynegy Inc. - Houston, TX April 2016 – March 2017

Supply Chain Analyst (Contract)

Provided administrative support to the Director of Supply Chain Services focusing on Master Data Management, Contract Administration, and Supplier Master records.

Established, organized, and documented workflow procedures that outlined processes to improve workflow inefficiencies.

Identified and reorganized automated systems, which resulted in increased productivity and response time by 90%.

Baker Hughes Inc. - Houston, TX May 1997 – February 2015

Human Resources Training Administration Supervisor; 2012 – 2015

Supervised and directed daily operations of 6 training coordinators in a fast-paced, highly successful training department.

Supported Global Learning & Development Senior Director and acted as delegate for Education Center in his absence.

Provided quarterly KPIs and ad hoc reports from data obtained from Saba Learning Management Systems for Global Learning & Development Senior Director.

Coached, motivated, and trained staff to achieve high standards and exceed goals.

Reduced costs 50% by selecting key vendors and negotiating contracts for suppliers.

Oversaw and coordinated complex logistics for multiple executive leadership training events including vendor management for domestic and international venues.

Traveled to domestic and international venues to ensure smooth operations of administrative functions for executive leadership training programs.

Collaborated with Human Resources in coordinating Technology Awards Banquet.

Human Resources Training & Development Team Lead; 2009 – 2012

Assisted the Talent Acquisition Project Management team to develop the hiring and onboarding recruiting processes and workflows in the Taleo Applicant Tracking System.

Supported Global Learning & Development Senior Director and 3 Training Managers.

Centralized 6 coordinators and integrated administrative processes into one location to deliver quality training.

Served as project team lead for hiring and onboarding, new hire orientation, legal compliance, senior management programs, and the relocation of the Education Center.

Provided analytical support from SAP with cross references from Achieve and SABA to Global Learning & Development Senior Director to determine candidate nomination eligibility for Executive Training Programs.

Developed working relationship with vendors and developed needed contracts and service orders.

Handled confidential data and content in a professional manner.

Human Resources Learning Representative; 2006 – 2009

Supported Global Learning & Development Senior Director and 2 Training Managers.

Created technical training and professional development courses geared towards corporate body to include executive leadership in Saba Learning Management System database.

Managed 3 Senior Management training programs simultaneously in domestic and international training venues.

Created and scheduled course offerings in the Saba Learning Management System

Updated and maintained employee training records in the Saba Learning Management System database.

Health, Safety & Environmental Sr. Department Administrator; 1997 - 2006

Identified, analyzed, and interpreted data trends and patterns, and produced HSE monthly statistical graphs, reports, and presentations for distribution.

Maintained Achieve Learning Management System database for Safety trainings and assigned Computer-Based Training (CBT) to end-users to ensure compliance with company standards and OSHA compliance.

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